topic payment in Get Support

payment

carol_mydestiny — Thu, 06 Jan 2022 06:32:58 GMT

How to contact customer service regarding payments.

Re: payment

Jb456 — Sat, 12 Dec 2020 11:22:45 GMT

@carol_mydestiny it's very important that you edit your post and remove your phone number. This is a public forum and everyone can see it.

Click 3 dots on right side of your post then click edit reply to remove it.

As for your account. Do you have a "reactivate button" possibly that you can click?

Re: payment

carol_mydestiny — Sat, 12 Dec 2020 11:23:18 GMT

I know. I thought its a message, Thanks. I did erase my number already.

Re: payment

carol_mydestiny — Sat, 12 Dec 2020 11:24:30 GMT

Is there a way to erase this post. I just made a mistake. I did not meant to post in a public forum

Re: payment

Jb456 — Sat, 12 Dec 2020 11:27:09 GMT

@carol_mydestiny Thank you for removing it.

Since you also changed your question. Customer service is all done online via the Moderators. The mods work for Public mobile.

Two ways to reach them.

Or send them a private message at link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To respond to your next question. No option to delete a post unfortunately. You could always edit it to make the question blank however that would not be useful for other members. Just leave it as is as the info may help someone else.

We can still try to help you but if you prefer to speak with moderators that is fine to.

Have a great weekend!

Re: payment

carol_mydestiny — Sat, 12 Dec 2020 11:56:18 GMT

ok thanks