topic Re: International Text doesn't work in Get Support

International Text doesn't work

EllaLin2018 — Wed, 05 Jan 2022 22:38:52 GMT

Hi there, my plan includes international texting. However, it won't go through when I send text and picture message to China or Taiwan. I've topped up my account but it still doesn't work. I need your help!

Re: International Text doesn't work

kb_mv — Fri, 04 Dec 2020 21:42:17 GMT

@EllaLin2018 wrote:
Hi there, my plan includes international texting. However, it won't go through when I send text and picture message to China or Taiwan. I've topped up my account but it still doesn't work. I need your help!

@EllaLin2018 Are you using the international access + sign (or alternatively 011) followed by country code etc?

Re: International Text doesn't work

JoyLuck — Fri, 04 Dec 2020 21:45:31 GMT

@EllaLin2018 wrote:
Hi there, my plan includes international texting. However, it won't go through when I send text and picture message to China or Taiwan. I've topped up my account but it still doesn't work. I need your help!

Does a text by itself without the pictures go through?

Re: International Text doesn't work

esjliv — Fri, 04 Dec 2020 22:33:26 GMT

@EllaLin2018 ,

If it is only MMS or pictures that are not working, try reducing the size being sent, and see if that works.

Re: International Text doesn't work

hTideGnow — Fri, 04 Dec 2020 22:59:44 GMT

depends on the country, sometimes the way you put in the number matters.. make sure you have the correct pattern.

Re: International Text doesn't work

EllaLin2018 — Mon, 21 Dec 2020 23:53:16 GMT

No. I use country code + mobile number.

Re: International Text doesn't work

EllaLin2018 — Mon, 21 Dec 2020 23:53:52 GMT

No. Even the text message won't go through.

Re: International Text doesn't work

Anonymous — Tue, 22 Dec 2020 00:01:16 GMT

@EllaLin2018 wrote:
No. I use country code + mobile number.

Re-read an earlier post...you _need_ to use 011 (or just +) to "get out of North America". Then you use the country code to "get into that country". Then the rest of the area code and individual number. Sometimes country codes show a leading zero. Try without if the country you're trying to dial has one in references you're finding.

Re: International Text doesn't work

RosieR — Tue, 22 Dec 2020 00:01:22 GMT

@EllaLin2018 wrote:
Hi there, my plan includes international texting. However, it won't go through when I send text and picture message to China or Taiwan. I've topped up my account but it still doesn't work. I need your help!

@EllaLin2018 hi there. I think for China it would be 011-86-Area code- phone number

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