topic Re: Auto pay rewards in Get Support

Auto pay rewards

Jtbajwa — Wed, 05 Jan 2022 22:36:53 GMT

Hi it looks as if I didnt get the auto pay reward on my latest bill. How do I go about getting this fixed?

Re: Auto pay rewards

gpixel — Wed, 02 Dec 2020 14:14:05 GMT

@Jtbajwa contact customer support mods

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

make sure to check your inbox(top right corner envelope icon) periodically, for a response

Re: Auto pay rewards

Anonymous — Wed, 02 Dec 2020 15:22:53 GMT

@Jtbajwa wrote:
Hi it looks as if I didnt get the auto pay reward on my latest bill. How do I go about getting this fixed?

Was it set up? Do you have a card registered?

If no card then you need to add one. In addition, just having a card does not mean autopay is enabled. Then you enable autopay after registering a card.

Had you possibly used the Lost/stolen function to suspend your services for some reason before your renewal?

Re: Auto pay rewards

mandybains777 — Thu, 03 Dec 2020 03:05:08 GMT

If it is your first bill you won’t but you will get discount on your second bill