topic Re: Plan changes in Get Support

Plan changes

Conky1 — Wed, 05 Jan 2022 22:36:42 GMT

cant change plan

Re: Plan changes

HALIMACS — Mon, 15 Mar 2021 01:30:44 GMT

There were earlier reports of similar experiences. Try closing the self-serve, clearing cache and cookies, open an incognito tab and try again.

Could also try using a completely different browser if available.

Would recommend when doing plan changes to select changing on "next renewal" as opposed to an "immediate" plan change so you do not forfeit what's remaining on the current cycle that's been paid for.

Re: Plan changes

computergeek541 — Mon, 15 Mar 2021 01:27:54 GMT

@Conky1 wrote:
cant change plan

If this is a matter of your current plan's details being blank and of there being no possible plans listed that you can change to, this is a website issue. Usually, all that is required is that you try again at a later time.