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    <title>topic Re: Packet Data in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622801#M443740</link>
    <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/122777"&gt;@Kez&lt;/a&gt;&amp;nbsp;apparently it has the correct frequencies for 3g data&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;you need to change the apn settings on the device. you're going to have to Google how to find those options. then enter these settings&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="APN settings.png"&gt;&lt;img src="https://productioncommunity.publicmobile.ca/skins/images/D358C8D565F088542DCB58E37E230E5D/responsive_peak/images/image_not_found.png" alt="APN settings.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="APN settings 2.png"&gt;&lt;img src="https://productioncommunity.publicmobile.ca/skins/images/D358C8D565F088542DCB58E37E230E5D/responsive_peak/images/image_not_found.png" alt="APN settings 2.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;TABLE cellspacing="0"&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD&gt;&lt;A href="https://m.gsmarena.com/network-bands.php3" target="_blank" rel="noopener"&gt;3G bands&lt;/A&gt;&lt;/TD&gt;&lt;TD&gt;UMTS 850 / 1900 / 2100&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD&gt;&lt;A href="https://m.gsmarena.com/glossary.php3?term=3g" target="_blank" rel="noopener"&gt;Speed&lt;/A&gt;&lt;/TD&gt;&lt;TD&gt;Yes, 384 kbps&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;</description>
    <pubDate>Wed, 02 Dec 2020 00:28:28 GMT</pubDate>
    <dc:creator>gpixel</dc:creator>
    <dc:date>2020-12-02T00:28:28Z</dc:date>
    <item>
      <title>Packet Data</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622762#M443730</link>
      <description>&lt;P&gt;Have never used the data on my phone ( old type Nokia Fold Flip ). Tried a few times for plain old web access but can’t get past the ‘subscribe to packet data first’. Any suggestions? Sorry if this has been asked before/any helpful PM threads?&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jan 2022 22:36:30 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622762#M443730</guid>
      <dc:creator>Kez</dc:creator>
      <dc:date>2022-01-05T22:36:30Z</dc:date>
    </item>
    <item>
      <title>Re: Packet Data</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622766#M443731</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/122777"&gt;@Kez&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;Have never used the data on my phone ( old type Nokia Fold Flip ). Tried a few times for plain old web access but can’t get past the ‘subscribe to packet data first’. Any suggestions? Sorry if this has been asked before/any helpful PM threads?&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/122777"&gt;@Kez&lt;/a&gt;&amp;nbsp;hi what is the exact model of your phone? alot of the old flip phones won't work for data&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 01 Dec 2020 23:46:45 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622766#M443731</guid>
      <dc:creator>Gunner123</dc:creator>
      <dc:date>2020-12-01T23:46:45Z</dc:date>
    </item>
    <item>
      <title>Re: Packet Data</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622770#M443732</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/122777"&gt;@Kez&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It could be that the network bands don’t support your device.&lt;/P&gt;</description>
      <pubDate>Tue, 01 Dec 2020 23:49:01 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622770#M443732</guid>
      <dc:creator>Helpershelper</dc:creator>
      <dc:date>2020-12-01T23:49:01Z</dc:date>
    </item>
    <item>
      <title>Re: Packet Data</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622771#M443733</link>
      <description>&lt;P&gt;Nokia 3710 Fold&lt;/P&gt;</description>
      <pubDate>Tue, 01 Dec 2020 23:49:24 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622771#M443733</guid>
      <dc:creator>Kez</dc:creator>
      <dc:date>2020-12-01T23:49:24Z</dc:date>
    </item>
    <item>
      <title>Re: Packet Data</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622772#M443734</link>
      <description>&lt;P&gt;The phone works as a phone and I can text/receive texts.&lt;/P&gt;</description>
      <pubDate>Tue, 01 Dec 2020 23:50:46 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622772#M443734</guid>
      <dc:creator>Kez</dc:creator>
      <dc:date>2020-12-01T23:50:46Z</dc:date>
    </item>
    <item>
      <title>Re: Packet Data</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622774#M443735</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/122777"&gt;@Kez&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;Nokia 3710 Fold&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/122777"&gt;@Kez&lt;/a&gt;&amp;nbsp;hi no It doesn't look like it supports data sorry&lt;/P&gt;</description>
      <pubDate>Tue, 01 Dec 2020 23:54:54 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622774#M443735</guid>
      <dc:creator>Gunner123</dc:creator>
      <dc:date>2020-12-01T23:54:54Z</dc:date>
    </item>
    <item>
      <title>Re: Packet Data</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622780#M443736</link>
      <description>&lt;P&gt;That’s too bad. Put a lot of effort into getting this phone after seeing a YouTube video with a guy accessing the internet on it.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 02 Dec 2020 00:00:48 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622780#M443736</guid>
      <dc:creator>Kez</dc:creator>
      <dc:date>2020-12-02T00:00:48Z</dc:date>
    </item>
    <item>
      <title>Re: Packet Data</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622786#M443737</link>
      <description>&lt;P&gt;Would this also be the same for an LG f4nr flip phone? &amp;nbsp;This one has an inbuilt browser button.&lt;/P&gt;</description>
      <pubDate>Wed, 02 Dec 2020 00:07:57 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622786#M443737</guid>
      <dc:creator>Kez</dc:creator>
      <dc:date>2020-12-02T00:07:57Z</dc:date>
    </item>
    <item>
      <title>Re: Packet Data</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622795#M443738</link>
      <description>&lt;P&gt;It's been a long time since I've used a flip phone, but can you elaborate on what settings are available for your phone to access data? Modern phones will configure APN, which is required for cellular internet connectivity.&lt;/P&gt;</description>
      <pubDate>Wed, 02 Dec 2020 00:18:29 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622795#M443738</guid>
      <dc:creator>sheytoon</dc:creator>
      <dc:date>2020-12-02T00:18:29Z</dc:date>
    </item>
    <item>
      <title>Re: Packet Data</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622800#M443739</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/122777"&gt;@Kez&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;That’s too bad. Put a lot of effort into getting this phone after seeing a YouTube video with a guy accessing the internet on it.&amp;nbsp;&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 02 Dec 2020 00:26:42 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622800#M443739</guid>
      <dc:creator>Gunner123</dc:creator>
      <dc:date>2020-12-02T00:26:42Z</dc:date>
    </item>
    <item>
      <title>Re: Packet Data</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622801#M443740</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/122777"&gt;@Kez&lt;/a&gt;&amp;nbsp;apparently it has the correct frequencies for 3g data&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;you need to change the apn settings on the device. you're going to have to Google how to find those options. then enter these settings&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="APN settings.png"&gt;&lt;img src="https://productioncommunity.publicmobile.ca/skins/images/D358C8D565F088542DCB58E37E230E5D/responsive_peak/images/image_not_found.png" alt="APN settings.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="APN settings 2.png"&gt;&lt;img src="https://productioncommunity.publicmobile.ca/skins/images/D358C8D565F088542DCB58E37E230E5D/responsive_peak/images/image_not_found.png" alt="APN settings 2.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;TABLE cellspacing="0"&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD&gt;&lt;A href="https://m.gsmarena.com/network-bands.php3" target="_blank" rel="noopener"&gt;3G bands&lt;/A&gt;&lt;/TD&gt;&lt;TD&gt;UMTS 850 / 1900 / 2100&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD&gt;&lt;A href="https://m.gsmarena.com/glossary.php3?term=3g" target="_blank" rel="noopener"&gt;Speed&lt;/A&gt;&lt;/TD&gt;&lt;TD&gt;Yes, 384 kbps&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;</description>
      <pubDate>Wed, 02 Dec 2020 00:28:28 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622801#M443740</guid>
      <dc:creator>gpixel</dc:creator>
      <dc:date>2020-12-02T00:28:28Z</dc:date>
    </item>
    <item>
      <title>Re: Packet Data</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622804#M443741</link>
      <description>&lt;P&gt;Connectivity: Bluetooth, Packet Date, GPS, USB cable. Configuration: Default config sett. TELUS, ACT. def. in all apps. Preferred access pt. TELUS SP. Personal settings&lt;/P&gt;</description>
      <pubDate>Wed, 02 Dec 2020 00:24:29 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622804#M443741</guid>
      <dc:creator>Kez</dc:creator>
      <dc:date>2020-12-02T00:24:29Z</dc:date>
    </item>
    <item>
      <title>Re: Packet Data</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622807#M443742</link>
      <description>&lt;OL&gt;&lt;LI&gt;Yes, that’s correct. So should data work?&lt;/LI&gt;&lt;/OL&gt;</description>
      <pubDate>Wed, 02 Dec 2020 00:26:10 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622807#M443742</guid>
      <dc:creator>Kez</dc:creator>
      <dc:date>2020-12-02T00:26:10Z</dc:date>
    </item>
    <item>
      <title>Re: Packet Data</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622812#M443743</link>
      <description>&lt;P&gt;Ok thanks. Looks a bit complicated but i’ll get too it. Thank you.&lt;/P&gt;</description>
      <pubDate>Wed, 02 Dec 2020 00:33:22 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622812#M443743</guid>
      <dc:creator>Kez</dc:creator>
      <dc:date>2020-12-02T00:33:22Z</dc:date>
    </item>
    <item>
      <title>Re: Packet Data</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622820#M443744</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/122777"&gt;@Kez&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;Would this also be the same for an LG f4nr flip phone? &amp;nbsp;This one has an inbuilt browser button.&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;hi&amp;nbsp;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/122777"&gt;@Kez&lt;/a&gt;&amp;nbsp; ok here goes...&lt;/P&gt;&lt;OL&gt;&lt;LI&gt;&lt;SPAN&gt;&lt;STRONG&gt;Nokia 3710 Fold&lt;/STRONG&gt; -&amp;nbsp;3G - GSM - cellular phone.&amp;nbsp; No, this doesn't work with Public Mobile.&amp;nbsp;&amp;nbsp;&lt;/SPAN&gt;GSM usually means 2G service; Public Mobile is only 3G and LTE. The bands in use are the same as Telus as listed here:&amp;nbsp;&lt;A href="https://en.m.wikipedia.org/wiki/Telus_Mobility" target="_self" rel="nofollow noopener noreferrer"&gt;https://en.m.wikipedia.org/wiki/Telus_Mobility&lt;/A&gt;&lt;SPAN&gt;.&amp;nbsp;&amp;nbsp;&lt;/SPAN&gt;If it's in the list, this website has been accurate:&amp;nbsp;&lt;A href="https://willmyphonework.net/" target="_self" rel="nofollow noopener noreferrer"&gt;https://willmyphonework.net&lt;/A&gt;&lt;SPAN&gt;.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;STRONG&gt;Flip LG-C441&amp;nbsp;F4NR&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;-&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Compatibility&lt;/STRONG&gt;&lt;FONT face="inherit"&gt;&amp;nbsp;? It should work since it has 3G 850/1900 which &lt;/FONT&gt;is&lt;FONT face="inherit"&gt;&amp;nbsp;what&amp;nbsp;&lt;/FONT&gt;&lt;STRONG&gt;Public Mobile&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;uses.&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Public Mobile&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;uses the following frequency bands: 4G LTE and LTE Advanced: 700 MHz, 850 MHz, 1900 MHz and 2100 MHz downlink and 1700 MHz uplink (AWS).&lt;/SPAN&gt;&lt;/LI&gt;&lt;/OL&gt;&lt;P&gt;&lt;SPAN&gt;I hope this helps.&amp;nbsp; Best wishes&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 02 Dec 2020 00:47:40 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622820#M443744</guid>
      <dc:creator>RosieR</dc:creator>
      <dc:date>2020-12-02T00:47:40Z</dc:date>
    </item>
    <item>
      <title>Re: Packet Data</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622829#M443745</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/149254"&gt;@RosieR&lt;/a&gt;&amp;nbsp; We know thge phone works on PM for calls &amp;gt;&amp;gt; data will also work if APN can be configured.&amp;nbsp;&lt;/P&gt;&lt;P&gt;FYI:&amp;nbsp;&lt;SPAN&gt;Network Frequencies at PM &lt;/SPAN&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;4G LTE/LTE Advanced: 700 MHz, 850 MHz, 1900 MHz; 2100 MHz downlink with 1700 MHz uplink (AWS). PM throttles speed on these to 3 mbps. &lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;HSPA (3G): 850 MHz, 1900 MHz (UMTS). &lt;/SPAN&gt;&lt;SPAN&gt;N.B. Must have these for calls to work. &lt;/SPAN&gt;&lt;SPAN&gt;Texting and data also work on the 3G frequencies. &lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;/UL&gt;</description>
      <pubDate>Wed, 02 Dec 2020 00:59:06 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622829#M443745</guid>
      <dc:creator>Luddite</dc:creator>
      <dc:date>2020-12-02T00:59:06Z</dc:date>
    </item>
    <item>
      <title>Re: Packet Data</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622831#M443746</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/3757"&gt;@Luddite&lt;/a&gt;&amp;nbsp;thank you for the info.&amp;nbsp; much appreciated&lt;/P&gt;</description>
      <pubDate>Wed, 02 Dec 2020 01:00:36 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Packet-Data/m-p/622831#M443746</guid>
      <dc:creator>RosieR</dc:creator>
      <dc:date>2020-12-02T01:00:36Z</dc:date>
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