topic Re: porting my no please help in Get Support

porting my no please help

anujdixit2 — Wed, 05 Jan 2022 22:36:04 GMT

Respected

08.03.2021 I activated my sim card but i dint reply lucky mobile massage YES, So please try to help me help me now porting no as soon as possible

my mobile no xxxxxxxxxxxxxxxxx

please help me as soon as possible

please help me for that

Thanking you

xxxxxxxxxxxxx

xxxxxxxxxxxxxxx

edited by computergeek541: removed names and phone numbers

Re: Transferring or Changing your Phone Number

anujdixit2 — Sat, 13 Mar 2021 16:00:59 GMT

Re: porting my no please help

danmcco — Sat, 13 Mar 2021 15:54:10 GMT

Kulbir not to worry. Porting will just take a bit longer. With me it took about 4 hours to complete.

Re: porting my no please help

Anonymous — Tue, 05 Oct 2021 12:20:26 GMT

@anujdixit2 : Call 1-844-x to fix up the port. This is only for porting. Not support.

Re: porting my no please help

computergeek541 — Sat, 13 Mar 2021 16:07:22 GMT

@anujdixit2 wrote:
08.03.2021 I activated my sim card but i dint reply lucky mobile massage YES, So please try to help me help me now porting no as soon as possible
my mobile no xxxxxxxxxxxxxxxxx

As it has already been 4 to 5 days, numberr porting has failed (since the text message from Lucky wasn't replied to). Please open a ticket to the moderators by going to: https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Re: porting my no please help

HALIMACS — Tue, 05 Oct 2021 12:20:54 GMT

@anujdixit2

Call the porting helpline at 1-844-x for porting related problems. Please note it's not available for any other account related inquiries.

Refer to this link below for more details on the porting process:

https://www.publicmobile.ca/en/on/get-help/articles/port-fraud-protection

Alternatively, you can open a ticket for assistance here and type "port request"

Re: porting my no please help

BKNS27 — Sat, 13 Mar 2021 16:41:39 GMT

@anujdixit2 Did you try powering off your phone then powering it back on?

If that didn’t work, as @Anonymous and @HALIMACS suggested to call for help on porting issues.

Re: porting my no please help

darlicious — Sat, 13 Mar 2021 17:00:59 GMT

@anujdixit2

Put the lucky sim back in your phone and make sure you still have an active service. Then either call the porting department with your lucky account # and details or contact the moderators to reintiate your port. Wait for the porting authorization text and respond to it. You can then put the pm sim card in, reboot and wait for your port to complete ( up to 2 hours.)