topic Re: Phone purchase in Get Support

Phone purchase

SEO506 — Wed, 05 Jan 2022 22:35:29 GMT

I purchased a re-furbed phone and can't find on the website where I would find the sales receipt/invoice? Can anyone help me?

Re: Phone purchase

HALIMACS — Fri, 12 Mar 2021 22:24:35 GMT

@SEO506

Where did you purchase the refurbished phone - from public mobile?

What are you looking for on the sales receipt or the invoice?

If your looking to inquire about compatibility, check out this public mobile article:

https://www.publicmobile.ca/en/on/get-help/articles/where-to-buy-a-compatible-phone

Re: Phone purchase

esjliv — Fri, 12 Mar 2021 23:23:22 GMT

@SEO506 wrote:
I purchased a re-furbed phone and can't find on the website where I would find the sales receipt/invoice? Can anyone help me?

@SEO506 , if you bought a phone from Public Mobile and did not receive or require a receipt for it, then request it from the Moderators.

To contact the Public Mobile Moderator_Team, there are two ways to reach them:

1 - Faster Method - Click the bubble comment circle on the bottom right hand side of your screen, or use this link to: Get Help With SIMon the Public Mobile chatbot

2 – Slower Method - Use this link to:

Private Message to Public Mobile Moderators (PM Customer Service Representatives)

Re: Phone purchase

computergeek541 — Sat, 13 Mar 2021 02:45:42 GMT

@SEO506 wrote:
I purchased a re-furbed phone and can't find on the website where I would find the sales receipt/invoice? Can anyone help me?

Public Mobile must provide a receipt as sale tax was charged. I havern't purchased a CPO phone dirfectly from Public Mobile, but I would first suggest checking for an e-mail message for this order. If there's a message that includes the price, amount of tax paid, and company taxation numbers, then the e-mail itself could serve as a receipt.