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    <title>topic Re: PuK code in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/PuK-code/m-p/664686#M443241</link>
    <description>&lt;P&gt;Here is an explanation by one if the Oracles, Luddite.&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;SIM network PIN blocked. Enter SIM network PUK."&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;is asking for the phone’s (often Samsung) “master code" after entering the wrong code too many times. Samsung and/or your previous carrier can give you this.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;"SIM network unlock PIN"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;is asking for your previous carrier's unlock code - just contact them with your IMEI and they'll give it to you. If you enter this incorrectly too many times, you'll get the error message above.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;“PIN unlock key (PUK)”&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;is a SIM-specific code used to prevent unauthorised use of a SIM card.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;The PIN (Personal Identification Number) enables secure access to the SIM card and network. It is provided with your SIM card.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;If the PIN code is entered incorrectly 3 times, the phone is locked (except for emergency calls) and requires a PUK (Personal Unlock Key) to reactivate it.&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;Once the PUK is recovered and validated, you will be asked to choose a new PIN.&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;Only Public Mobile's moderators can give you this type of code, which the device manufacturer cannot. Public Mobile's moderators can be contacted at the following address:&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;Caution! If the PUK is entered incorrectly ten times in a row, the SIM card becomes unusable.&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;/UL&gt;</description>
    <pubDate>Fri, 12 Mar 2021 14:46:06 GMT</pubDate>
    <dc:creator>Triguy</dc:creator>
    <dc:date>2021-03-12T14:46:06Z</dc:date>
    <item>
      <title>PuK code</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/PuK-code/m-p/664684#M443239</link>
      <description>&lt;P&gt;my wife’s sim is puk locked. Need the code.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jan 2022 22:35:13 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/PuK-code/m-p/664684#M443239</guid>
      <dc:creator>ChopstiXX75</dc:creator>
      <dc:date>2022-01-05T22:35:13Z</dc:date>
    </item>
    <item>
      <title>Re: PuK code</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/PuK-code/m-p/664685#M443240</link>
      <description>&lt;P&gt;Here's what to do &lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/182487"&gt;@ChopstiXX75&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Click chatbot bubble to bottom-right and type in "need PUK".&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Follow the precise instructions provided, up to and including submitting a ticket for moderator assistance.&lt;/P&gt;</description>
      <pubDate>Fri, 12 Mar 2021 14:40:15 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/PuK-code/m-p/664685#M443240</guid>
      <dc:creator>HALIMACS</dc:creator>
      <dc:date>2021-03-12T14:40:15Z</dc:date>
    </item>
    <item>
      <title>Re: PuK code</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/PuK-code/m-p/664686#M443241</link>
      <description>&lt;P&gt;Here is an explanation by one if the Oracles, Luddite.&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;SIM network PIN blocked. Enter SIM network PUK."&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;is asking for the phone’s (often Samsung) “master code" after entering the wrong code too many times. Samsung and/or your previous carrier can give you this.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;"SIM network unlock PIN"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;is asking for your previous carrier's unlock code - just contact them with your IMEI and they'll give it to you. If you enter this incorrectly too many times, you'll get the error message above.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;“PIN unlock key (PUK)”&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;is a SIM-specific code used to prevent unauthorised use of a SIM card.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;The PIN (Personal Identification Number) enables secure access to the SIM card and network. It is provided with your SIM card.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;If the PIN code is entered incorrectly 3 times, the phone is locked (except for emergency calls) and requires a PUK (Personal Unlock Key) to reactivate it.&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;Once the PUK is recovered and validated, you will be asked to choose a new PIN.&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;Only Public Mobile's moderators can give you this type of code, which the device manufacturer cannot. Public Mobile's moderators can be contacted at the following address:&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;Caution! If the PUK is entered incorrectly ten times in a row, the SIM card becomes unusable.&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;/UL&gt;</description>
      <pubDate>Fri, 12 Mar 2021 14:46:06 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/PuK-code/m-p/664686#M443241</guid>
      <dc:creator>Triguy</dc:creator>
      <dc:date>2021-03-12T14:46:06Z</dc:date>
    </item>
    <item>
      <title>Re: PuK code</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/PuK-code/m-p/664822#M443242</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/182487"&gt;@ChopstiXX75&lt;/a&gt;&amp;nbsp;:Did you get PUK problem fixed? Follow up on this thread you created and let us know what going on.&lt;/P&gt;</description>
      <pubDate>Fri, 12 Mar 2021 20:50:33 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/PuK-code/m-p/664822#M443242</guid>
      <dc:creator>TheGx</dc:creator>
      <dc:date>2021-03-12T20:50:33Z</dc:date>
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