topic Re: Statement in Get Support

Statement

Wahler — Wed, 05 Jan 2022 22:33:31 GMT

My bill is always $8.96. This month it is $10.08. Why

Re: Statement

JK8 — Fri, 27 Nov 2020 01:17:14 GMT

@Wahler wrote:
My bill is always $8.96. This month it is $10.08. Why

Maybe you lost a referral? Have a look in self service at your rewards. Post your transaction history without personal info and we will have a look.

Re: Statement

esjliv — Fri, 27 Nov 2020 01:18:35 GMT

@Wahler ,

That looks like $1 with taxes less.

Did one of your referrals leave PM or is there service suspended?

Check to see if your referrals are still under your self serve account.

Click on the arrow pointing to the right to drop down the list to see the last 4 digits of your referral numbers. Have they changed?

Re: Over billed?

JoyLuck — Fri, 27 Nov 2020 01:25:48 GMT

@Wahler wrote:
My bill is always $8.96 per month. Now it is $10.08. Why is that?

You most likely lost a referral. Have a look at your self service account.

Edit: Duplicate post

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Statement/m-p/620394#M128026

Re: Over billed?

AE_Collector — Fri, 27 Nov 2020 01:25:20 GMT

Yes your bill has increased by $1 and tax at 12%. Sounds as though a referal left or maybe they just suspended service for a bit in which case it might come back.

AE_Collector