topic Re: Can I switch my number to another sim card? in Get Support

Can I switch my number to another sim card?

Bobbi224 — Wed, 05 Jan 2022 22:32:07 GMT

Hey! I lost my phone on the weekend (already reported it as lost/stolen) but got a new one today. I've had the same number for years and would like to keep it, if at all possible. Is there any way I could get a new sim but keep my number?

Re: Can I switch my number to another sim card?

kb_mv — Tue, 24 Nov 2020 22:47:39 GMT

@Bobbi224 wrote:
Hey! I lost my phone on the weekend (already reported it as lost/stolen) but got a new one today. I've had the same number for years and would like to keep it, if at all possible. Is there any way I could get a new sim but keep my number?

@Bobbi224 Most certainly, that is the way to do it. DO NOT activate your new sim!

You can go into your self serve account and select Change Sim Card.

Re: Can I switch my number to another sim card?

ongom — Wed, 25 Nov 2020 10:35:55 GMT

Very easy. when you are registering your SIM card, there will be an option to select your number. I was worried about this too but found it to be the easiest

Re: Can I switch my number to another sim card?

mm80 — Wed, 25 Nov 2020 10:47:04 GMT

@ongom When switching sims, you don't have choice of phone number. You can't activate a new account ane move number from Public to Public. The customers needs to only enable the new sim inside the current PM account.

Re: Can I switch my number to another sim card?

ongom — Wed, 20 Jul 2022 17:58:17 GMT

I have done so. I kept my number. I contacted service, they deactivated my lost SIM and my number became available. While I was registering, I selected my number and registered the new SIM as my number