topic Re: Data usage in Get Support

Data usage

quball — Wed, 05 Jan 2022 22:31:51 GMT

I received a “you’ve used 75% of your data” and after reviewing my history, have only used 25%. Should I be contacting a moderator?

Re: Data usage

Jb456 — Tue, 24 Nov 2020 17:44:48 GMT

No. Sometimes PM sends in error. Log into your account check my data and add-ons section. That's the data usage you should be going by.

Re: Data usage

JK8 — Tue, 24 Nov 2020 17:44:50 GMT

@quball wrote:
I received a “you’ve used 75% of your data” and after reviewing my history, have only used 25%. Should I be contacting a moderator?

No need to. Just go by what is in your self service account. Erroneous text.

Re: Data usage

quball — Tue, 24 Nov 2020 18:00:41 GMT

Thank you (insert smiley face here)

Re: Data usage

Jb456 — Tue, 24 Nov 2020 18:03:14 GMT

@quball these forums accept smiley faces. ☺️😁😆😂🤣😃😉😋

Re: Data usage

Dblej420 — Sun, 03 Jan 2021 19:28:10 GMT

Hello I also received a few warnings of my data usage. I’ve paid for 8.5 gigs per 30 days and my data usage says I’ve only used 943.461 megabytes. Where is my remaining data? If 1 gig is 1000 megabytes then why am I paying for 7 gigs that I don’t get to use?

Re: Data usage

hairbag1 — Sun, 03 Jan 2021 19:37:10 GMT

@Dblej420...

log into your account / My Plan and Add-ons and it'll show you the actual data balance as well as what your data plan consists of.

🎩

Re: Data usage

Dblej420 — Sun, 03 Jan 2021 19:38:26 GMT

I don’t have any add-ons and used my usage history for the last 30 days. If you press on the data usage tab it show you the data used and when. I calculated it up and haven’t used a gig yet but I have no left.

Re: Data usage

Dblej420 — Sun, 03 Jan 2021 19:43:43 GMT

Hello. I have checked it and it shows blank. Doesn’t tell me. The only thing that shows up is the data usage in my history. Thanks for the response 😁