topic Auto parts problem in Get Support

Auto parts problem

AdamLove — Wed, 05 Jan 2022 22:31:13 GMT

Hi there....

What does this mean ?

Hey, it's Public Mobile. The card registered for AutoPay on your account will expire in 7 days. (1/2)

Please visit https://selfserve.publicmobile.ca/ to make an update to ensure uninterrupted service. (2/2)

Re: Auto parts problem

RossN — Mon, 23 Nov 2020 16:42:16 GMT

@AdamLove wrote:

Hi there....

What does this mean ?

Hey, it's Public Mobile. The card registered for AutoPay on your account will expire in 7 days. (1/2)

Please visit https://selfserve.publicmobile.ca/ to make an update to ensure uninterrupted service. (2/2)

@AdamLove it means your cc needs to be updated you must have recieved a new one lately

Re: Auto parts problem

JoyLuck — Mon, 23 Nov 2020 16:42:29 GMT

@AdamLove wrote:

Hi there....

What does this mean ?

Hey, it's Public Mobile. The card registered for AutoPay on your account will expire in 7 days. (1/2)

Please visit https://selfserve.publicmobile.ca/ to make an update to ensure uninterrupted service. (2/2)

Check your cc in self service. It is a notice informing you about your cc expiring.

Re: Autopay problem

Anonymous — Mon, 23 Nov 2020 16:52:24 GMT

@AdamLove

Wow. That's a nice pre-warning text to get. Seems kinda self-explanatory to me to feel the need to ask. 🙂 If it's from a short code like 611 (likely) and that link is legit then you're all good.

Re: Autopay problem

darlicious — Tue, 24 Nov 2020 09:29:13 GMT

@AdamLove

Thanks for providing the message you recieved. I havs heard it mentioned that pm had introduced a reminder text in this regard but it was more rumour than anything else. You've quashed that.