topic one-time data bonus in Get Support

one-time data bonus

allysklee — Wed, 05 Jan 2022 22:29:49 GMT

I've go one-time 5G data bonus. How to use my one-time data bonus.

Re: one-time data bonus

softech — Thu, 04 Mar 2021 21:42:43 GMT

No special way, it will kick in when needed.

For every month (30 days cycle), it will start using your regular data first.. The 5GB will only kicks in if you used up your monthly data.

The 5GB will always be there , no expiry date, until it is all used up.

Re: one-time data bonus

HALIMACS — Thu, 04 Mar 2021 22:13:28 GMT

@allysklee wrote:
I've go one-time 5G data bonus. How to use my one-time data bonus.

You can use it anytime, anywhere you would use Wi-Fi service, preferably when Wi-Fi cannot be accessed so you can save your data allotment.

The great thing about it is if you don't consume it all, it will just carry over any unused amounts to future cycles, so you don't need to think about using it all in one cycle.

Re: one-time data bonus

esjliv — Thu, 04 Mar 2021 22:13:15 GMT

@allysklee wrote:
I've go one-time 5G data bonus. How to use my one-time data bonus.

Hi @allysklee ,

If you got your 5GB data bonus it will look like this on your SELF SERVE account, if you have not used any up yet.

It will stay like that until you deplete your PLAN data, then the Addon will start.
But when your plan renews your PLAN data will be replenished again the Addon will be left alone until your PLAN data runs out again, and so on and so on.

Article about Data Usage Carryover:

https://www.publicmobile.ca/en/on/get-help/articles/data-usage-carryover

Usually we get the question about how to use less data, not how to use the addon. 😃

Article about Managing your Data:

https://www.publicmobile.ca/en/ab/get-help/articles/managing-your-data-usage