topic Re: Name in Get Support

Name

Pipcan — Wed, 05 Jan 2022 22:29:32 GMT

Is there a way to change your user name?

Re: Name

princepaul — Thu, 04 Mar 2021 15:08:07 GMT

I dont believe we can. I am on the same boat.

Re: Name

Triguy — Thu, 04 Mar 2021 15:17:14 GMT

Looks like the option has been removed.

Re: Name

princepaul — Thu, 04 Mar 2021 15:16:46 GMT

I dont see 'username' tab in the settings.

Re: Name

HALIMACS — Thu, 04 Mar 2021 15:27:53 GMT

@Pipcan wrote:
Is there a way to change your user name?

Yes, you can change BOTH for either your Community or Self-Serve accounts/profiles.

To change username either on Community OR Self-Serve, you need to contact the Moderators. Remember, the Community username is simply something you make up - the Self-Serve username is the e-mail address associated with your account.

The e-mail address showing on your Community profile is simply there as a way to correlate your Community activity towards your service account. Making sure your Community and Self-Serve e-mail addresses are the same ensures any Community awards for Helping Others gets credited to the matching service account with the same e-mail.

To contact a moderator, there are 2 methods:

Use the ticketing system for a faster response time. Click here and type moderator assistance, then select account-related issue, then select you need a human now. Follow the prompts to submit a ticket, or,
Send a private message to the moderator by clicking here You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

Re: Name

softech — Thu, 04 Mar 2021 16:02:35 GMT

@HALIMACS

curious, did you hear if anyone able to change Community username? The "bubble" replies:

Re: Name

HALIMACS — Thu, 04 Mar 2021 16:12:29 GMT

@softech wrote:
@HALIMACS

curious, did you hear if anyone able to change Community username? The "bubble" replies:

@softech I believe they can. There have been revisions made to a person's Community username that I've heard of (don't remember who the user was, just recall reading about it) - so it stands to reason the Moderators either have that capability or they can access support within their ranks to do so.

Perhaps SIMon is responding that way because it is not a user-changeable function?

Coincidentally, I've considered requesting mine be changed to remove the all-caps. The only reason I don't bother is I don't want such a request to unintentionally create an undesired effect. (ya know what i mean?)

Re: Name

Pipcan — Thu, 04 Mar 2021 16:12:54 GMT

No I haven’t heard of anyone able to change Community Username. I will let you know if I manage

Re: Name

HALIMACS — Thu, 04 Mar 2021 16:23:26 GMT

@Pipcan wrote:
No I haven’t heard of anyone able to change Community Username. I will let you know if I manage

@Pipcan @softech

Check out prior threads, in which a lot of Oracles / senior users appear to confirm it is changeable:

Solved: Community username - Community (publicmobile.ca)

Solved: Can you change your community username? - Community (publicmobile.ca)

[EDIT: PM may have reservations where a change leads to usernames being virtually identical or easily confused for the other or repeated requests or requesting an offensive term. ]

Re: Name

benfatto — Thu, 04 Mar 2021 16:30:05 GMT

@Pipcan On the other hand, why not just delete the email currently in your Community account and create a new one linked to your account email.

Re: Name

Pipcan — Thu, 04 Mar 2021 16:34:06 GMT

It’s not my email I want to change, it’s the Community Name

Re: Name

Anonymous — Thu, 04 Mar 2021 16:42:35 GMT

For new users, yes, changing the email address on the original community account and then abandoning the original account and making a new one would work. But for those people that used anything real for a username and if they had any activity in the community, then that username would live on.

Whereas, getting the username changed will then change the username for all previous posts.

Re: Name

darlicious — Thu, 04 Mar 2021 19:26:11 GMT

@Pipcan

Both @kb_mv and @BearFBI have changed their profile names. I'm not wrong am I Kevin and Armando?

Re: Name

Anonymous — Thu, 04 Mar 2021 23:24:23 GMT

@darlicious wrote:
@Pipcan
Both @kb_mv and @BearFBI have changed their profile names. I'm not wrong am I xxxxxx and xxxxxxxxx?

@darlicious

Well don't out them!

Gonna edit yours now?

Re: Name

computergeek541 — Thu, 04 Mar 2021 20:15:55 GMT

@Pipcan wrote:
It’s not my email I want to change, it’s the Community Name

There is an option in the website's software for members to change the username. However, it has been disabled for most users. Can it technically be done? Yes. I do think that this is something that doesn't affect someone's service, so Public Mobile may not wish to receive a bunch of Community username request changes. It's probably easier for all invoved to create a new Community account.

Re: Name

darlicious — Thu, 04 Mar 2021 20:24:20 GMT

Lets try this again.....

@Anonymous

That was a typo so thanks for correcting my outing by outing.....I won't mention @BearFBI 's last name to jog your memory but I don't think mentioning one's first name is a big privacy/security issue as evidenced by ......

dar(licious)

Re: Name

dabr — Sun, 07 Mar 2021 21:54:24 GMT

@Anonymous wrote:
@darlicious wrote:
@Pipcan
Both @kb_mv and @BearFBI have changed their profile names. I'm not wrong am I xxxxxx and xxxxxxxxx?
@darlicious
Well don't out them! And who's Kxxxx? I remember a kev-env. One could deduce/assume but it's not absolute.

@darlicious I have to agree here with @Anonymous. Those users changed their community usernames more than likely because it contained parts of their real names, so perhaps they don't want reminders?

Re: Name

computergeek541 — Thu, 04 Mar 2021 20:30:21 GMT

Re: Name

darlicious — Thu, 04 Mar 2021 20:54:24 GMT

@BearFBI @kb_mv

If we have a concern here please tell me and I will edit forthwith otherwise I am leaving said post on principle.

Re: Name

BearFBI — Thu, 04 Mar 2021 21:34:19 GMT

@darlicious wrote:
@Pipcan
Both @kb_mv and @BearFBI have changed their profile names. I'm not wrong am I Kevin and Armando?

Good memory ! Your right