topic Re: Autopay in Get Support

Autopay

jasikabawa — Wed, 05 Jan 2022 22:29:24 GMT

How to cancel autopay?

Re: Autopay

JoyLuck — Fri, 20 Nov 2020 17:17:40 GMT

@jasikabawa wrote:
How to cancel autopay?

Call 611 from your phone to remove autopay or you can log into self service to remove it.

Re: Autopay

Jb456 — Fri, 20 Nov 2020 17:17:19 GMT

Log into your account click payment then manage auto-pay.

Or bottom left to manage my card and remove it all together.

You can also call 611 from your phone and disable auto-pay.

Re: Autopay

Triguy — Fri, 20 Nov 2020 17:17:49 GMT

To update or remove your credit or Visa debit card details, sign in to Self-Serve. Once signed in, click on the ‘Payment’ tab, then scroll to the bottom of the page and select ‘Manage my card’. Here, you will have the option to either select ‘Replace this card’, where you can enter the details for your new card, or ‘Remove this card’. You will need to review and confirm this change to your account and then you’re all set..

Re: Autopay

Anonymous — Fri, 20 Nov 2020 17:19:31 GMT

@jasikabawa wrote:
How to cancel autopay?

Or with your 4 digit PIN you can use the 611 service to toggle it off.

But why? Are you porting out? You can use the Lost/stolen function to Suspend your service for up to 90 days.

Edit: jiminy christmas

Re: Autopay

Helpershelper — Fri, 20 Nov 2020 17:38:47 GMT

@jasikabawa

Hi there, here’s how to remove auto pay once you’re signed into self serve:

https://selfserve.publicmobile.ca/Overview/payment/Make-a-Payment/