topic Re: Voicemail access in Get Support

Voicemail access

Gary88sz — Wed, 05 Jan 2022 22:28:22 GMT

I am a new user and cannot access voicemail, When request voicemail it does not ring or ask for password.

Re: Voicemail access

computergeek541 — Tue, 02 Mar 2021 03:37:29 GMT

@Gary88sz wrote:
I am a new user and cannot access voicemail, When request voicemail it does not ring or ask for password.

This is usually an issue with the SIM card not being properly programmed with the voicemail retriieval number. If you've recently activated or changed your phone number, restarting your phone can often fix this.

Re: Voicemail access

HALIMACS — Tue, 02 Mar 2021 03:47:22 GMT

@Gary88sz

For details on setting up voicemail, see link:

Set up Voicemail (publicmobile.ca)

Re: Voicemail access

amacewan — Tue, 02 Mar 2021 03:51:29 GMT

Ensure your plan has successfully been activated, then you can try resetting your device.

Re: Voicemail access

Anonymous — Tue, 02 Mar 2021 04:06:56 GMT

@Gary88sz : Dial 1-778-580-4001 to see if you can get into your voicemail box and set it up. That will tell you that the voicemail box is there. Then you need to go into the dialer settings and find the voicemail access number. You might have something like #80 or something much less than like above. Set it to the above number and then press and hold the 1 key to see if it gets there. It should. Then whatever province you're in...set that number to your area code or an area code in your province along with 5804001.

Re: Voicemail access

Nezgar — Tue, 02 Mar 2021 05:39:02 GMT

See the following list of voicemail local access numbers across Canada: (There isn't a 580-4001 number in every area code)

https://productioncommunity.publicmobile.ca/t5/Using-Your-Service/Updated-list-of-Voicemail-Access-Numbers/m-p/498446#M106548

Re: Voicemail access

Anonymous — Tue, 02 Mar 2021 06:26:50 GMT

Thanks for adding that @Nezgar . I was hoping the OP would come back and say something and then I would have pointed him to the list of numbers.