topic Re: @ accounts in Get Support

@ accounts

techie2 — Wed, 05 Jan 2022 22:27:43 GMT

I have recently added a second account with Public Mobile for my wife.

I must have started a second account for her but cant remember what the email address or password was for it.

Does a moderator have to rest it for me to start over again?

Thanks

Anonymous — Mon, 01 Mar 2021 15:37:14 GMT

@techie2 : Check all your email inboxes for the welcome email you would have received at activation. That email address is the login id.

Triguy — Mon, 01 Mar 2021 15:42:24 GMT

You could try looking for your welcoming email when you setup your account.

If you still need assistance then submit a ticket to a moderator.

Here’s when and how to contact the Moderator Team:

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.