topic Re: Checking data Usage in Get Support

Checking data Usage

Donand — Wed, 05 Jan 2022 22:27:25 GMT

Can a person check your Usage for the month for your data

Re: Checking data Usage

JK8 — Sun, 28 Feb 2021 21:45:42 GMT

@Donand wrote:
Can a person check your Usage for the month for your data

Log into self service and you can check your data usage. You can also look under My Data & Add-Ons, however it will no longer be displayed here if consumed.

Re: Checking data Usage

softech — Sun, 28 Feb 2021 22:07:09 GMT

I also suggest you to use app to track data as well... It's easier and it is at your fingertips any time (i always find it's trouble to logon Self-Serve.. and slow.)

But if you are using App, make sure you pick something that can count 30 days instead of just monthly. For Android, I use Data counter Widget.

Re: Checking data Usage

TheGx — Sun, 28 Feb 2021 22:18:51 GMT

@Donand :Another app you can try that created by a Public customer is Data Witness PM.

Re: Checking data Usage

HALIMACS — Sun, 28 Feb 2021 22:23:49 GMT

@Donand

Recommend this:

Data Witness PM – Apps on Google Play

You can also use your device's data counter. On the morning following renewal, reset data counter on your device so the counter matches your Public Mobile 30-day cycle.

Re: Checking data Usage

Camera4617 — Sun, 28 Feb 2021 23:04:02 GMT

While Apps are OK, I find that they are not matching to what PM is reporting. So, they are good for roughly knowing of how much data you used, but still PM usage is the only 'official' tracking.

Re: Checking data Usage

rhbcc — Thu, 04 Mar 2021 04:31:06 GMT

sometimes not having anything to do at this time of night can works wonders lol...

Ive found a link that can give you some insights.....

https://productioncommunity.publicmobile.ca/t5/Using-Your-Service/any-way-to-track-data-usage-online/td-p/384910

hope this helps.

Re: Checking data Usage

DarianDNewell — Thu, 04 Mar 2021 04:35:34 GMT

You can find your devices data counter in your general settings under data depending on the phone and model.

Re: Checking data Usage

Nezgar — Sat, 13 Mar 2021 19:26:42 GMT

My data counter built into Android 8.1 includes data used to send/receive MMS. Public mobile's usage counter on the self-serve overview page does not include MMS data usage. Because of this, your phones counter may be larger than what PM says. It's a discrepancy but I'd rather it be this way then PM's counter being higher...