topic Minutes in Get Support

Minutes

sploopy — Wed, 05 Jan 2022 22:25:45 GMT

So when I run out of minutes they simply lock correct?

Re: Minutes

Anonymous — Thu, 12 Nov 2020 20:08:19 GMT

@sploopy : you simply can't call out to a regular number. So text whoever you want to talk to and have them call you.

Or get the $5 add-on.

Re: Minutes

Triguy — Thu, 12 Nov 2020 20:11:24 GMT

You won't be able to make a call. PM does not have any overages. You can purchase an add-on for additional minutes.

https://www.publicmobile.ca/en/on/get-help/articles/purchase-add-ons-through-self-serve

Re: Minutes

dabr — Thu, 12 Nov 2020 20:23:24 GMT

@sploopy wrote:
So when I run out of minutes they simply lock correct?

Unfortunately you'll need to purchase either the add-on $5/500 mins as already mentioned or manage until your renewal date. The 500 mins add-on is great value and really a must if on the limited minutes plan.

Re: Minutes

Nezgar — Fri, 13 Nov 2020 05:10:03 GMT

When you run out of outgoing minutes, you can still receive incoming calls, use/set call forwarding, call 611 and toll-free/8xx numbers.

Re: Minutes

computergeek541 — Fri, 13 Nov 2020 05:25:58 GMT

@Nezgar wrote:
When you run out of outgoing minutes, you can still receive incoming calls

This part completely depends on the plan that the customer is on. I have a family member who has a plan that does not included unlimited incoming calls.

Re: Minutes

Anonymous — Fri, 13 Nov 2020 05:34:30 GMT

@computergeek541 wrote:
@Nezgar wrote:
When you run out of outgoing minutes, you can still receive incoming calls
This part completely depends on the plan that the customer is on. I have a family member who has a plan that does not included unlimited incoming calls.

I think we're all assuming the OP has the $15 plan. I have the $10 plan which has a total of 50 minutes. You can't take a call when you run out of minutes. But it's not available anymore.