topic Re: sim huawei unlock code in Get Support

Re: sim huawei unlock code

lm3 — Wed, 05 Jan 2022 22:25:15 GMT

I have a Public Mobile issued old Huawei phone I want to unlock to use with another provider SIM card. The phone is asking "Enter SIM ME Lock Code".

How can I get the code from Public Mobile?

Re: sim huawei unlock code

kb_mv — Thu, 25 Feb 2021 17:34:22 GMT

@lm3 wrote:
I have a Public Mobile issued old Huawei phone I want to unlock to use with another provider SIM card. The phone is asking "Enter SIM ME Lock Code".
How can I get the code from Public Mobile?

@lm3 Contact a moderator:

How to Open a Ticket / Contact Moderators

1. Click Chat Bubble and type "Open Ticket"

2. Click "Contact PM Support"

3. Select "Account Specific Question"

4. Click "No, I Need A Human Now"

5. Select the link "Click Here To Submit A Ticket"

6. This opens a new window. Log in with Community Account NOT your self serve.

7. Provide log in info of Self Serve account.

8. Follow prompts.

Re: sim huawei unlock code

Anonymous — Thu, 25 Feb 2021 17:57:19 GMT

@lm3 : What is the full make/model/submodel of this phone? Public Mobile started out CDMA. There's no CDMA provider in Canada. So I guess you're taking it elsewhere.

Re: sim huawei unlock code

lm3 — Fri, 26 Feb 2021 15:36:04 GMT

Thank you. I did all steps provided, but when I enter my 15 digits IMEI # in IMEI field "Next" button is greyed out and I can't proceed to the next step.

Please advise.

Re: sim huawei unlock code

Dunkman — Fri, 26 Feb 2021 15:52:53 GMT

@lm3 wrote:
Thank you. I did all steps provided, but when I enter my 15 digits IMEI # in IMEI field "Next" button is greyed out and I can't proceed to the next step.
Please advise.

@lm3

If you can't submit the ticket, try the following:

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: sim huawei unlock code

computergeek541 — Fri, 26 Feb 2021 23:38:33 GMT

@kb_mv wrote:
@lm3 wrote:
I have a Public Mobile issued old Huawei phone I want to unlock to use with another provider SIM card. The phone is asking "Enter SIM ME Lock Code".
How can I get the code from Public Mobile?

@lm3 Contact a moderator:

How to Open a Ticket / Contact Moderators
1. Click Chat Bubble and type "Open Ticket"
2. Click "Contact PM Support"
3. Select "Account Specific Question"
4. Click "No, I Need A Human Now"
5. Select the link "Click Here To Submit A Ticket"
6. This opens a new window. Log in with Community Account NOT your self serve.
7. Provide log in info of Self Serve account.
8. Follow prompts.

I've never seen anything called a "SIM ME Lock code". @lm3 , is that the exact wording? A SIM Network Unlock code being requested by your devcie after inserting the other carrier's SIM card would meant that the phone is locked to Telus. If the phone is simply asking for your SIM card's PIN, that's usallly 1234 at most carriers (0000 at Freedom) unless someone has manually changed it.

Re: sim huawei unlock code

computergeek541 — Fri, 26 Feb 2021 23:41:54 GMT

@Anonymous wrote:
@lm3 : What is the full make/model/submodel of this phone? Public Mobile started out CDMA. There's no CDMA provider in Canada. So I guess you're taking it elsewhere.

I do not believe that Public Mobile sold a Huawei CDMA device. The phone brands that they did sell when they were a CDMA carrier were largely from brands, witth the exception of may Kyocera, that most people would never heard of before.

Re: sim huawei unlock code

Anonymous — Fri, 26 Feb 2021 23:46:29 GMT

@computergeek541 : I was going on what the OP said of it being a locked Public Mobile phone which would date it to long ago when phones were locked and here that would have meant CDMA days.

I know Kyocera. They had a cell/PDA flip that I was quite interested in at one time.

Re: sim huawei unlock code

computergeek541 — Fri, 26 Feb 2021 23:47:56 GMT

@Anonymous wrote:
@computergeek541 : I was going on what the OP said of it being a locked Public Mobile phone which would date it to long ago when phones were locked and here that would have meant CDMA days.
I know Kyocera. They had a cell/PDA flip that I was quite interested in at one time.

Public Mobile did sell locked HSPA-compatible devices for a short period of time.

Re: sim huawei unlock code

Anonymous — Fri, 26 Feb 2021 23:49:48 GMT

@computergeek541 wrote:
Public Mobile did sell locked HSPA-compatible devices for a short period of time.

Apparently my memory is failing me everywhere. What was I saying? 🙂

Re: sim huawei unlock code

computergeek541 — Fri, 26 Feb 2021 23:51:26 GMT

@Anonymous wrote:
@computergeek541 wrote:
Public Mobile did sell locked HSPA-compatible devices for a short period of time.
Apparently my memory is failing me everywhere. What was I saying? 🙂

It sounds as if you just remembered and can't believe that you didn't recall that.