topic Re: Account No in Get Support

Account No

fizzatif — Wed, 05 Jan 2022 22:25:14 GMT

I am using public mobile no

905 xxx xxxx.

i need account no for my no.

thanks

Re: Account No

NDesai — Wed, 11 Nov 2020 00:27:28 GMT

@fizzatif I have edited out your personal info, please do not post it out in the public.

To get your account number, log in to your self-serve account and it is listed on the top right.

Re: Account No

Gunner123 — Wed, 11 Nov 2020 00:29:10 GMT

@fizzatif wrote:
I am using public mobile no
905 xxx xxxx.
i need account no for my no.
thanks

hi you need to activate a self serve account if you signed up online then you have one already

Re: Account No

RosieR — Wed, 11 Nov 2020 00:34:04 GMT

@fizzatif wrote:
I am using public mobile no
905 xxx xxxx.
i need account no for my no.
thanks

Hi @fizzatif log in your self-serve account, as already suggested above.

You will also find your account number in the welcome email sent to you after you activated your account.

Re: Account No

computergeek541 — Wed, 11 Nov 2020 01:03:05 GMT

@fizzatif wrote:
I am using public mobile no
905 xxx xxxx.
i need account no for my no.
thanks

Are you asking for your account number because you want to port out? That's usually the reason to want this. If there's any issue with the service, please feel free to ask questions and maybe things can be sorted out.

Re: Account No

popping — Wed, 11 Nov 2020 01:10:03 GMT

@fizzatif

If you want to get your account number in order to port your number to another provider, you can get it from

1. your self-serve account or

2. the PM welcome email after you activation.

If you had enabled the autopay, it is better to create your self-serve account to remove your autopay credit/debit card info from your account before port out your PM number. Your account will be canceled after number ported out and you are no longer be able to login to your account again.

Re: Account No

LurganIeUk — Wed, 11 Nov 2020 02:06:57 GMT

@fizzatif wrote:
I am using public mobile no
905 xxx xxxx.
i need account no for my no.
thanks

Did you buy a sim and have a retailer activate it? There are 2 ways to create an account.