topic Re: Acces public mobile account online in Get Support

Acces public mobile account online

qiangzhu — Wed, 05 Jan 2022 22:25:09 GMT

Hi i dont remember the email adress i used to access my account and need to to do so, can you please help moderator?

Re: Acces public mobile account online

totalUser — Thu, 25 Feb 2021 14:34:24 GMT

Contact mods and prove that you are the account holder, they will reset your email.

You will need to give them other signup info, payment method last 4 digits of the card. Would be good if you have some copies of vouchers. Also check frequently texted and called numbers, things like that

You can also check your inboxes for welcome message from pm

Re: Acces public mobile account online

HALIMACS — Thu, 25 Feb 2021 14:36:38 GMT

Recommend one of two options while waiting for moderator reply:

Look back (search) most used e-mail accounts for any e-mails from Public Mobile. It may be that one.
Click under your Community avatar above right, then select My Settings, your Community e-mail address is there - could it be that one?

Re: Acces public mobile account online

Dunkman — Thu, 25 Feb 2021 14:38:50 GMT

@qiangzhu

As mentioned above, you can contact moderator. It will take a few hours to response usually.

You could check your various email accounts. PM did sent an introductory email when you first signed up for your PM account. The email would also include your account number in the address TO: section of the email.