topic Re: freedom to PM in Get Support

freedom to PM

sahildeepsingh — Wed, 05 Jan 2022 22:22:15 GMT

Actually my sis want to port freedom to pm. What's the whole procedure for that can anyone tell me step by step.?? Freedom number is still active and buy PM sim what next ..? THANKS

Re: freedom to PM

JK8 — Sun, 21 Feb 2021 23:52:03 GMT

@sahildeepsingh wrote:
Actually my sis want to port freedom to pm. What's the whole procedure for that can anyone tell me step by step.?? Freedom number is still active and buy PM sim what next ..? THANKS

Easiest way is to contact live chat:

https://chat.telus.com/chat/publicmobile/chat-pm.html?portal=publicmobile&language=en

Re: freedom to PM

esjliv — Sun, 21 Feb 2021 23:54:06 GMT

Hi @sahildeepsingh ,

Obtain a Public Mobile SIM card.
Port Freedom number over through the activation process here: https://activate.publicmobile.ca/
Enjoys savings!

Useful help article: https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number

Re: freedom to PM

Dunkman — Sun, 21 Feb 2021 23:53:35 GMT

@sahildeepsingh

Here is a helpful article on porting over a number:

https://productioncommunity.publicmobile.ca/t5/Announcements/Transferring-or-Changing-your-Phone-Number/m-p/652414

If you have any further questions, just ask.

Re: freedom to PM

HALIMACS — Mon, 22 Feb 2021 00:01:01 GMT

We're not gong to do it all for you @sahildeepsingh , but we'll guide you.

Getting Started with Public Mobile - What to Do

Start with reading the get started section of the public mobile website.

https://www.publicmobile.ca/en/bc/get-started

Essentially the first step is getting a Public Mobile SIM card (can usually get FREE at Walmart if they do the activation there, or through Public Mobile, London Drugs, or Canadian Cell Supplies).

Make sure to use a referral code on the referrers self serve page (if you know someone currently using Public Mobile) so you both get rewarded for doing so.

Re: freedom to PM

Triguy — Mon, 22 Feb 2021 00:03:41 GMT

You would need to contact Freedom to intiat6 the port.

https://www.freedommobile.ca/en-CA/contact-us.

You would need to purchase a PM sim. They can be ordered through PM, Canadian Cell Supplies, or you can purchase one from a retailer.

You can save some money if you get a referral code from an existing PM customer.

Re: freedom to PM

Luddite — Mon, 22 Feb 2021 01:21:08 GMT

@sahildeepsingh Based on recent posts do NOT order your SIM directly from PM. Canada Post is taking 3+ weeks.

Instead try one of the stores listed here:: https://www.publicmobile.ca/en/on/store-locator

Or online from Amazon.ca or https://canadiancellsupplies.com/

Or tell us your location in case a member nearby has a spare.

Re: freedom to PM

Nezgar — Mon, 22 Feb 2021 15:36:06 GMT

@Triguy wrote:
You would need to contact Freedom to intiat6 the port.
https://www.freedommobile.ca/en-CA/contact-us.

This is wrong - You absolutely do not need to contact the losing carrier (Freedom) to initiate a port. It is only initiated from the gaining carriers side (Public Mobile).

Key point though is that the losing carriers SIM must remain active in the phone to receive and respond to the verification text to confirm you wish to port your number away.