topic Re: sim card error in Get Support

sim card error

minliu — Wed, 05 Jan 2022 22:21:13 GMT

I completed activation with full payment, but got a message from my phone: "failed to read data, network or sim card error." Anyone can help please? thanks

Re: sim card error

HALIMACS — Sat, 20 Feb 2021 03:46:08 GMT

@minliu

Recommend removing SIM, and trying to re-seat it in SIM tray.

Then, try reboot phone.

Try reset network settings.

Sometimes it takes an hour or two following activation for network to enable service.

Re: sim card error

esjliv — Sat, 20 Feb 2021 03:20:13 GMT

Hello @minliu ,

Try one or more of the below:

*turn off your phone, leave off for a few minutes, then reboot

*removing your SIM for a few minutes, then reinserting it

*go into airplane mode for a few minutes, then going back to regular mode

*reboot your phone again

Re: sim card error

will13am — Sat, 20 Feb 2021 03:26:12 GMT

@minliu , make sure the SIM card is aligned correctly to the notch on the one corner.