topic Re: Repeat payments - connect bank account directly in Get Support

Repeat payments - connect bank account directly

MJSchmalz — Wed, 05 Jan 2022 22:20:44 GMT

I'd like to make Public Mobile show up as a recurring payment with my bank (required for a nice little bonus) Is this possible to set up with Public Mobile? I only see options for cards. I set it up with the corresponding card and it doesn't meet the requirements.

Re: Repeat payments - connect bank account directly

BeachNBeer — Tue, 27 Oct 2020 12:25:27 GMT

Public Mobile plans are 30 days not monthly. They do not offer this.

Re: Repeat payments - connect bank account directly

kb_mv — Tue, 27 Oct 2020 12:39:44 GMT

@MJSchmalz As pointed out by @BeachNBeer , plans here are 30 days instead of monthly. This means that instead of a recurring payment on the same day every month, your payment dates vary by a day or so each time the month has 28 or 31 days. I believe this is why the banks/credit cards don't consider it a recurring payment. It is a bank/credit card issue, not PM.

Edited to add: I wonder if you went into your self serve account on the same date each month and made a manual payment with your card if that would make a difference?

Re: Repeat payments - connect bank account directly

Helpershelper — Tue, 27 Oct 2020 12:55:39 GMT

@MJSchmalz

It’s actually in your best interest to use a credit card, preferably a cash back card so you get money back and an extra 20 or so days to pay it off.

Re: Repeat payments - connect bank account directly

will13am — Tue, 27 Oct 2020 13:11:36 GMT

@MJSchmalz , Public Mobile is a prepaid service with no contracts. As such customers are not obligated to renew even though most of us set up auto payment. Moreover, the payment options do not include withdrawal from a bank account.

Re: Repeat payments - connect bank account directly

geopublic — Tue, 27 Oct 2020 15:22:57 GMT

@MJSchmalz Not possible to setup your PM renewals as a recurring payment because as mentioned it does not qualify.

Re: Repeat payments - connect bank account directly

esjliv — Wed, 28 Oct 2020 01:44:54 GMT

@MJSchmalz wrote:
I'd like to make Public Mobile show up as a recurring payment with my bank (required for a nice little bonus) Is this possible to set up with Public Mobile? I only see options for cards. I set it up with the corresponding card and it doesn't meet the requirements.

Hello @MJSchmalz , sorry, PM does not have the payment method you are looking for.

Here is a Help Article on options for paying for your service:

https://www.publicmobile.ca/en/on/get-help/articles/voucher-payment-options