topic Re: voucher add on in Get Support

voucher add on

dridge73 — Wed, 05 Jan 2022 22:20:03 GMT

voucher is not working on my cellphone

Re: voucher add on

computergeek541 — Thu, 18 Feb 2021 20:43:10 GMT

@dridge73 wrote:
voucher is not working on my cellphone

I advise trying again in a few hours. After purchasing a voucher from a retailer, there is sometimes a delay for them to work.

Re: voucher add on

will13am — Thu, 18 Feb 2021 20:43:35 GMT

@dridge73 , did you just purchase the voucher? Some voucher do not work right away, some do. Where did you purchase the voucher?

Re: voucher add on

dridge73 — Thu, 18 Feb 2021 20:50:50 GMT

I bought the voucher from K Mart in Prince Albert, Saskatchewan, yesterday and today I bought another one from Walmart. and still not working on my cellphone

Re: voucher add on

dabr — Thu, 18 Feb 2021 20:59:20 GMT

@dridge73 wrote:
I bought the voucher from K Mart in Prince Albert, Saskatchewan, yesterday and today I bought another one from Walmart. and still not working on my cellphone

@dridge73 Have you tried dialing 611 to add your voucher? Make sure you're adding the correct set of 12 digit numbers for the PIN as some vouchers have more than one set of those numbers.

Re: voucher add on

Luddite — Thu, 18 Feb 2021 21:02:02 GMT

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Voucher-Catalogue/m-p/479165#M40236

Re: voucher add on

HALIMACS — Thu, 18 Feb 2021 21:34:51 GMT

@dridge73

Are you trying to add it via *611 from your mobile device or through self-serve? A voucher may have 2 sets of numbers:

If through *611, use the PIN number.

If through self-serve, use the Voucher number.