topic Re: two accounts in Get Support

two accounts

therealbabadook — Wed, 05 Jan 2022 22:19:38 GMT

Greetings,

I registered at Wally World and have two phones - presumably on two accounts. I wanted them both on one...how can I separate my wife's phone account from mine? I would think I have to create another profile and account and attach her credit card for autopayment? Or should I go back to Wally World with the paper work and get buddy to reassign? I'd rather do it online if it's easy enough... tried before.

Re: two accounts

cellphoneuser1 — Sat, 24 Oct 2020 12:10:54 GMT

@therealbabadook Each phone number has to be in a different account. They can't be combined.

Re: two accounts

therealbabadook — Sat, 24 Oct 2020 12:41:47 GMT

As I expected...now I have to register a second one as I thought as well. Thanks for the confirmation though.

Re: two accounts

darlicious — Sat, 24 Oct 2020 14:45:52 GMT

@therealbabadook

Did you sign up your email for the second month free promotion? If not make sure you sign up your wife's email for it before you activate. Use your referral code on her activation so she receives the $10 credit and you recieve the $1 monthly reward.

Re: two accounts

Helpershelper — Sat, 24 Oct 2020 15:39:12 GMT

@therealbabadook

It’s in your best interest to have separate accounts so you can earn more rewards from this referral and from auto pay on both accounts. Each account has its own number and SIM card. So you’d have to buy another SIM card online and register it the same way. It’s faster at that same in store location.

Re: two accounts

ShawnC13 — Sat, 24 Oct 2020 16:16:41 GMT

@darlicious wrote:
@therealbabadook
Did you sign up your email for the second month free promotion? If not make sure you sign up your wife's email for it before you activate. Use your referral code on her activation so she receives the $10 credit and you recieve the $1 monthly reward.

@darlicious, he said they registered two phones at Walmart I would think that means they have activated both and are now looking to set up the self serve accounts

Re: two accounts

darlicious — Sat, 24 Oct 2020 19:37:30 GMT

@ShawnC13

Lol....the wally world reference went right over my head i was trying to figure out what clark griswald had to do with pm? Anyways its good to see the community back to normal and your hot on my but...........needing to correct my folly! Gee I didn't miss you at all!

Re: two accounts

gpixel — Sat, 24 Oct 2020 20:08:08 GMT

@therealbabadook create an account for your wife here

https://selfserve.publicmobile.ca/self-registration/

contact customer support mods if you're still having issues

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

make sure to check your inbox(top right corner envelope icon) periodically, for a response