topic Re: $5 more for national calling plan? in Get Support

$5 more for national calling plan?

laoli — Wed, 05 Jan 2022 22:17:01 GMT

Was told by the sales who signed up me today. Public Mobile will change calling area from national to Provisional only next week. For $25, you need pay $5 extra in order to call Quebec (from Ontario) , or vice versa.

Will this affect old customer (such as myself) $25 plan? Anybody heard of this price increase?

Re: $5 more for national calling plan?

Gunner123 — Sun, 14 Feb 2021 20:14:32 GMT

@laoli wrote:
Was told by the sales who signed up me today. Public Mobile will change calling area from national to Provisional only next week. For $25, you need pay $5 extra in order to call Quebec (from Ontario) , or vice versa.

Will this affect old customer (such as myself) $25 plan? Anybody heard of this price increase?

@laoli hi it sounds like someone was getting the plans mixed up never heard of anything like that happening here

Re: $5 more for national calling plan?

laoli — Sun, 14 Feb 2021 20:17:02 GMT

There is. He told me he got it this week. If I want activate my daughter's $25 plan, he recommend do it today before new price start.

Personally I don't think it's good move. Look at its competitor Lxxxx mobile, the offer extra $$$ vs price increase. What's wrong with Public Mobile ?

Re: $5 more for national calling plan?

HALIMACS — Sun, 14 Feb 2021 20:18:31 GMT

If that happens, @laoli , there will be a mass exodus of customers leaving public mobile.

Do you mind me asking what sales department advised this?

I've received some pretty sketchy information from a few unnamed merchants regarding public mobile.

The things they said did not turn out to be accurate and never occurred.

Re: $5 more for national calling plan?

DDM69 — Sun, 14 Feb 2021 20:19:05 GMT

You were misinformed.

Re: $5 more for national calling plan?

Anonymous — Sun, 14 Feb 2021 20:19:53 GMT

I'll believe it when I see it. Sales people will say anything to look like they know something.

Re: $5 more for national calling plan?

JK8 — Sun, 14 Feb 2021 20:21:05 GMT

@laoli

I have to agree with @HALIMACS and @Gunner123 and everyone else on here. Whatever you were told by the salesperson is not going to happen.

Re: $5 more for national calling plan?

laoli — Sun, 14 Feb 2021 20:25:33 GMT

It's the sales guy who did my plan , and my parents in law plans. I was planning to convert daughter from Fizz to PM. He said he did get formal notice from PM, not someone verbally.

I just text him and he said new sign up will be affected but he is not sure old customers will be grandfathered.

He said he'll call in Monday and update me after.

I really don't want leave PM and go to other mobile company neither , but $5 increase for non-Ontario calls will force me to do that.

Re: $5 more for national calling plan?

TheGx — Sun, 14 Feb 2021 20:28:55 GMT

@laoli :Any price changes and plan changes won't usually effect the plans of customers activated prior to changes, I've been here only two years but during that time all the price/plan changes never effect those previous customers - also from what I've read even some original customers of Public still have their original price plans from then.

Re: $5 more for national calling plan?

laoli — Sun, 14 Feb 2021 20:33:09 GMT

@TheGx , thanks and I'm relaxed now. At least I don't worry about my plan and two senior's plan. Wait Monday and see if PM will do the stupid move. Time will tell.

Re: $5 more for national calling plan?

PMinfo — Sun, 14 Feb 2021 20:33:14 GMT

This might make sense on the $15 tier (currently 100 minutes) but would be a subscriber exodus if it affected $23+ tier.

PM is generally a reliable network, but prepaid plans are only marginally competitive now with most competitors.

Given some of the moves (MB upcoming service issues) and potentially this, might suggest that Telus wants to get rid of PM.

Re: $5 more for national calling plan?

Luddite — Sun, 14 Feb 2021 20:36:58 GMT

@laoli If true, best sign up now. PM has good history of grandfathering old plans for current customers; for example I have a $10 plan still being honoured though closed at least a year ago.

At 20% that's quite a jump in pricing. Yuk.

Re: $5 more for national calling plan?

JK8 — Sun, 14 Feb 2021 21:09:06 GMT

This does not make sense. Why would anyone sign up with PM if this was the case. Telus prepaid would be more appealing. Faster data, phone support, etc.

Example: $30 Telus prepaid

Re: $5 more for national calling plan?

mimmo — Sun, 14 Feb 2021 20:58:43 GMT

Price increases are not unheard of, but If true hopefully history will repeat itself. A year maybe 2 ago iirc pm tried to do a rate increase but the other brands did not follow so pm reversed course.

Re: $5 more for national calling plan?

Luddite — Sun, 14 Feb 2021 20:59:39 GMT

@JK8 Well, it appears that the only difference is actually LTE vs throttled LTE. PM's "promo" price according to @laoli seems to be $25.

Looks as though all Telus prepaid is attempting a price increase. Perhaps an industry wide (Bell, Telus, Rogers) effort to enhance profitabilty. 😎

Re: $5 more for national calling plan?

NDesai — Sun, 14 Feb 2021 20:59:58 GMT

@JK8 wrote:
This does not make sense. Why would anyone sign up with PM if this was the case. Telus prepaid would be more appealing. Faster data, phone spupport, etc.

Example: $30 Telus prepaid

Yeah, does not make any sense price wise. Looks like PM is finally taking rewards seriously. Rewards will be the only difference between PM and Koodo/Telus prepaid if this were to be true.

Re: $5 more for national calling plan?

PMinfo — Sun, 14 Feb 2021 21:19:50 GMT

The only plan increase could be tried is on the $15 tier... Few will pay $28+ for PM 3G speeds for 1GB of monthly data / UL T&T.

The gap between Telus & PM prepaid is converging, so if this is the trend, there would be little point in having the 3rd tier discount brand (i.e. Public Mobile).

Telus pricing use to be MUCH higher than prepaid offerings. Might be a carrot to get subscribers off PM/migrate and then jack the prices at Telus/Koodo.

Re: $5 more for national calling plan?

computergeek541 — Sun, 14 Feb 2021 21:20:02 GMT

@laoli wrote:
Was told by the sales who signed up me today. Public Mobile will change calling area from national to Provisional only next week. For $25, you need pay $5 extra in order to call Quebec (from Ontario) , or vice versa.

Will this affect old customer (such as myself) $25 plan? Anybody heard of this price increase?

Was this an authorized dealer or a corporate Public Mobile mall kiosk? And, what's the saleperon's source?

Usually, when and if plans change, past plans that customers already have are usually honored. I do sure hope that Public Mobiile is not considering any moves to make already poor price plans worse.

Re: $5 more for national calling plan?

LurganIeUk — Sun, 14 Feb 2021 21:24:01 GMT

@computergeek541 wrote:
@laoli wrote:
Was told by the sales who signed up me today. Public Mobile will change calling area from national to Provisional only next week. For $25, you need pay $5 extra in order to call Quebec (from Ontario) , or vice versa.

Will this affect old customer (such as myself) $25 plan? Anybody heard of this price increase?
Was this an authorized dealer or a corporate Public Mobile mall kiosk? And, what's the saleperon's source?

Usually, when and if plans change, past plans that customers already have are usually honored. I do sure hope that Public Mobiile is not considering any moves to make already poor price plans worse.

If find that hard to believe as the norm is more and more becoming to Canada Wide minutes for mobile phones and VOIP.

Re: $5 more for national calling plan?

ShawnC13 — Sun, 14 Feb 2021 21:36:58 GMT

@PMinfo wrote:
The only plan increase could be tried is on the $15 tier... Few will pay $28+ for PM 3G speeds for 1GB of monthly data / UL T&T.

The gap between Telus & PM prepaid is converging, so if this is the trend, there would be little point in having the 3rd tier discount brand (i.e. Public Mobile).

Telus pricing use to be MUCH higher than prepaid offerings. Might be a carrot to get subscribers off PM/migrate and then jack the prices at Telus/Koodo.

As the gap closes (and it has been) PM starts to rely more and more on the rewards and hoping the long-term people have built up a solid group of referrals and loyalty discounts or they are going to leave. For me, I am "stuck" here for quite a while with my rewards still making this a better option for me if prices increase. THey tried it on the Fall Promo plan a few years ago and that backfired on them.