topic Re: Plan automatic renewal success! in Get Support

Plan automatic renewal success!

Raven_Jet — Tue, 04 Jan 2022 18:38:50 GMT

I want to share my experience with my autopsy renew process. It worked flawlessly! There was no pause ins service at all, everything worked.

Other than that, I didn't receive any texts letting me know I got renewed. My referrals did not reset to the normal amount, it is only showing $1 per person and not $3 per person now. I'll see if that increases as each month passes though.

Overall no complaints! PM is awesome!

Have a great weekend everyone!!!

Re: Plan automatic renewal success!

mimmo — Sat, 08 Apr 2017 14:26:31 GMT

When you say referrrals not showing the normal amount what do you mean?

what is your total referal reward shown vs total number of referrals? ie 3 referrals should show as $9 not $3 i would check that all your referral numbers are listed (ie none are missing)

Re: Plan automatic renewal success!

Raven_Jet — Sat, 08 Apr 2017 14:29:08 GMT

None of the numbers are missing, it's just showing $1 per referral instead of $3 for 90 days.

Re: Plan automatic renewal success!

Luddite — Sat, 08 Apr 2017 14:58:44 GMT

I have not been paying close attentiion but I think the referral reward is tied to renewal by friends. So, until they renew/pay you do not get the reward.

Re: Plan automatic renewal success!

Raven_Jet — Sat, 08 Apr 2017 15:05:58 GMT

I understand now, since they each have different renewal dates, I'll have to wait until each one renews until I see all of it on here. Pretty cool!

Re: Plan automatic renewal success!

Raven_Jet — Sat, 08 Apr 2017 16:12:05 GMT

Update: I got text messages from PM stating my plan was renewed successfully.

Keep the conversation going!

Re: Plan automatic renewal success!

will13am — Sun, 09 Apr 2017 20:35:50 GMT

To balance the negativity, it is nice to see a success story posted once in a while. For all its flaws, the customer portal is not as bad as it appears. Most of us who don't have issues just stay quiet.