topic Re: Can't get data to work in Get Support

Can't get data to work

Refract — Wed, 05 Jan 2022 22:15:33 GMT

I setup the data as instructed but none of the apps work, give a "no network" error message. Data is turned on too. What's happening?

Anonymous — Thu, 15 Oct 2020 13:24:20 GMT

@Refract wrote:
I setup the data as instructed but none of the apps work, give a "no network" error message. Data is turned on too. What's happening?

Is this an iPhone or Android?

Do the other services work? Calls in/out? Texts in/out?

Dunkman — Thu, 15 Oct 2020 13:25:30 GMT

Does your text and talk work?

Which model phone?

Might want to try rebooting your phone. Network reset. If LG phone, sometimes you might need a factory reset of your phone.

Triguy — Thu, 15 Oct 2020 13:26:11 GMT

Have you setup the APN settings ? When you log into your account under data and add-ons is there an amount of data showing ?

geopublic — Thu, 15 Oct 2020 14:44:34 GMT

@Refract If you are using an Android device post a screenshot of your APN settings.

Refract — Thu, 15 Oct 2020 17:11:28 GMT

Thanks everyone for replies, it was a dumb error. I filled in "proxy" instead of "MMS proxy". Resolved.