topic Re: Phone compatibility in Get Support

Phone compatibility

sding — Wed, 05 Jan 2022 22:15:15 GMT

Hi there,

I have Huawei (model POT-AL00a). Can't find it with your compatibility tool. Is the phone compatible?

Re: Phone compatibility

HALIMACS — Fri, 12 Feb 2021 15:24:53 GMT

@sding wrote:
Hi there,

I have Huawei (model POT-AL00a). Can't find it with your compatibility tool. Is the phone compatible?

Yes it will, @sding

One way to be 100% sure is if a friend/family with Public Mobile can lend you their SIM card to put in the Huawei phone - if all calling/texting features work, you're good to go.

Check on this site:

WillMyPhoneWork.net - Check if your phone works on a network

Re: Phone compatibility

Anonymous — Fri, 12 Feb 2021 15:21:23 GMT

@sding : Looks rather light on LTE but it would work fine for voice/text/3G data.

Re: Phone compatibility

benfatto — Fri, 12 Feb 2021 16:41:38 GMT

@sding Any time a phone is missing compare a phone's specs to Network Frequencies at PM

4G LTE/LTE Advanced: 700 MHz, 850 MHz, 1900 MHz; 2100 MHz downlink with 1700 MHz uplink (AWS). PM throttles speed on these to 3 mbps.
HSPA (3G): 850 MHz, 1900 MHz (UMTS). N.B. Must have these for calls to work. Texting and data also work on the 3G frequencies.