topic Re: Switching SIM cards in Get Support

Switching SIM cards

hockeygurl39 — Wed, 05 Jan 2022 22:14:43 GMT

I want to deactivate a SIM card and move it to a different account different phone number how can I do that

Re: Switching SIM cards

JoyLuck — Mon, 12 Oct 2020 21:59:25 GMT

@hockeygurl39 wrote:
I want to deactivate a SIM card and move it to a different account different phone number how can I do that

No need to deactivate. You can use the same SIM card. You can ask the moderators to change your account username. You can change your number yourself in self service every 30 days.

To change username contact moderators:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Switching SIM cards

Jb456 — Mon, 12 Oct 2020 22:06:43 GMT

@hockeygurl39 please explain exactly what you're trying to do.

Do you have two accounts?

You want to deactivate one account? Like complexly close it?

I'm confused. If you can explain exactly what you want to do then we can help you.

Do not post any personal information as it is a public forum and everyone can see.

Will wait for your response!

Re: Switching SIM cards

hairbag1 — Mon, 12 Oct 2020 22:10:57 GMT

@hockeygurl39 wrote:
I want to deactivate a SIM card and move it to a different account different phone number how can I do that

If you mean move to a different cell provider...just don't pay for the next PM plan renewal. After 90 days in suspension, your PM account will close for good.You won't be billed later for anything.

Make sure to remove any credit card info from your file, if you've provided it in the past.

You'd need to get a new sim from your new cell provider and start an account with them.

Re: Switching SIM cards

LurganIeUk — Mon, 12 Oct 2020 23:34:06 GMT

An activated SIM card will be associated to a specific account and number for ever (as long as you have not changed it). You can put that SIM in any compatible and unlocked phone.

If you want a new SIM for your account then buy a SIM and register it. BUT that makes the original SIM useless and never be used again.

If you cancel your account....the SIM once again become useless.

Re: Switching SIM cards

computergeek541 — Tue, 13 Oct 2020 01:02:20 GMT

@hockeygurl39 wrote:
I want to deactivate a SIM card and move it to a different account different phone number how can I do that

This cannot be done. Once the SIM card has been used, a deactivated SIM card is trash. Public Mobile also will not move phone numbers form one account to another if that's what you're asking for and are trying to port your phone number out but want to keep the account for its rewards.