topic Re: Reset my password in Get Support

Reset my password

KBC — Wed, 05 Jan 2022 22:14:39 GMT

I need to reset my password but I cannot remember the answer to my security question

Re: Reset my password

HALIMACS — Thu, 11 Feb 2021 15:07:14 GMT

@KBC You will need to contact the moderators.

To contact a moderator, there are 2 methods:

Use the ticketing system for a faster response time. Click on the chat bubble in the lower right and type moderator assistance, then select account-related issue, then select you need a human now. Follow the prompts to submit a ticket, or,
Send a private message to the moderator by clicking here

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

Re: Reset my password

Triguy — Thu, 11 Feb 2021 15:20:20 GMT

Send a private message to a moderator. https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437