topic Re: porting in Get Support

porting

wolfman — Wed, 05 Jan 2022 22:14:11 GMT

good day, bell needs conformation that my phone number has been ported over to public mobile.

Re: porting

Anonymous — Wed, 10 Feb 2021 20:17:27 GMT

@wolfman : Hey Jack 🙂 ...put your Bell SIM back in and see if it comes through. But if it's been more than 90 minutes then you'll likely need to re-do the port. And keep your Bell SIM in until it stops working.

Re: porting

popping — Wed, 10 Feb 2021 20:17:58 GMT

@wolfman wrote:
good day, bell needs conformation that my phone number has been ported over to public mobile.

If Bell had released your phone number to PM, test whether you can receive incoming calls or incoming text messages. Call from another phone and test it.

Re: porting

farbelaez — Wed, 10 Feb 2021 20:23:39 GMT

How do you re-do the porting?

Re: porting

popping — Wed, 10 Feb 2021 20:33:05 GMT

@farbelaez wrote:
How do you re-do the porting?

You can create another support ticket for help using https://publicmobile.ca/chatbot.

Put your ~~Bell~~ previous SIM card in your phone to receive ~~Bell~~ confirmation text message. Make sure to replay yes when you get the previous provider text.

Then, wait for ~~Bell~~ your previous provider to release your number to PM.

Edit: Sorry I thought you are OP porting a Bell number to PM.

Re: porting

HALIMACS — Wed, 10 Feb 2021 21:33:35 GMT

@farbelaez

I'll private message you something you may wish to try. Check envelope by your user avatar in upper right of your screen.

Let me know if it works.