topic Re: Data Reset in Get Support

Data Reset

habs3131 — Wed, 05 Jan 2022 22:13:19 GMT

My bill date Feb 04 toMar.03 plan 2.5gb.

Previous data usage in January carried over to February usage.

Data alert 95% usage.

How to reset data on bill date?

Re: Data Reset

TheGx — Tue, 09 Feb 2021 17:49:32 GMT

@habs3131 :Tell us what kind phone you have? In settings in mobile data usually there is option too reset counter on certain date. You can also download data counter app.

Re: Data Reset

Gunner123 — Tue, 09 Feb 2021 17:50:15 GMT

@habs3131 wrote:
My bill date Feb 04 toMar.03 plan 2.5gb.
Previous data usage in January carried over to February usage.
Data alert 95% usage.
How to reset data on bill date?

@habs3131 hi data doesn't carry over only an unused add on will carry over

Re: Data Reset

Anonymous — Tue, 09 Feb 2021 17:53:25 GMT

@habs3131 : Is that 95% coming from your phone or a 611 text from here? This place is 30 days, not a month. You would need to set your phone counter at each renewal.

Re: Data Reset

TheGx — Tue, 09 Feb 2021 17:56:43 GMT

@habs3131 :Try this app called Data Witness PM, copied post from Oracle will13am:

if you are using an android device, download this app to track data usage. It was created by a Public Mobile customer long ago.

https://play.google.com/store/apps/details?id=com.iwik.datawitnesspm&hl=en&gl=US

Re: Data Reset

habs3131 — Tue, 09 Feb 2021 17:56:46 GMT

Okay thanks.

Re: Data Reset

HALIMACS — Tue, 09 Feb 2021 17:59:55 GMT

@habs3131 wrote:
My bill date Feb 04 toMar.03 plan 2.5gb.
Previous data usage in January carried over to February usage.
Data alert 95% usage.
How to reset data on bill date?

This is involved, but seems accurate, give it a whirl (probably somewhat similar to iPhone?):

Pull out your Android phone and unlock the screen by your security method.
Now, you have to disable the Wi-Fi connection.
After that, you must enable mobile data usage.
After that, you must tap on the “Settings.”
Now, you must tap on the “Wireless and networks” option.
After that, you must tap on the “data usage.”

After that, you need to tap on the “Cellular data usage” on the next screen.

Now, you must tap on the “Billing cycle” and reset the date to today’s date.
It will reset your data usage.
Now, you have successfully reset the data usage.