topic Transfer my number in Get Support

Transfer my number

Erfanrahbari — Wed, 05 Jan 2022 22:12:13 GMT

Hi everyone,

Can I transfer my number to other providers (like fizz)?

Re: Transfer my number

popping — Mon, 08 Feb 2021 03:25:38 GMT

@Erfanrahbari wrote:
Hi everyone,

Can I transfer my number to other providers (like fizz)?

Yes, you can transfer your number to any provider in Canada.

May I ask why you are switching to another provider?

We can help you with your issue.

Edit:

You asked a question in another thread about customizing a PM plan.

If yes, we are sorry to see you go.

To have a smooth number transfer to another provider, your PM account must be active during the transfer. Keep your PM SIM card in your phone to receive PM text message to confirm you are porting your number out to another provider. Otherwise, PM will not release your phone number to other provider.

Re: Transfer my number

JK8 — Mon, 08 Feb 2021 03:15:15 GMT

@Erfanrahbari wrote:
Hi everyone,

Can I transfer my number to other providers (like fizz)?

Here is an article:

https://www.publicmobile.ca/en/bc/get-help/articles/port-fraud-protection

Transferring Your Public Mobile Number To Another Service Provider

To help protect our customers from fraud, Public Mobile will send you an SMS text message should we receive a request to transfer your mobile phone number to another carrier. This step is designed to protect your account by confirming if the request is genuine or fraudulent.The SMS text will read as follows: Public Mobile message: We’ve received a request to transfer this phone number to another service provider. To approve this request, please reply “Yes”. If you did not request this transfer, please reply “No”. Please note that you must respond within 90 minutes. If we don’t receive a response within this time, the request will be automatically cancelled. For any issues with this number transfer, contact our Porting Team. Thank you.If you have made a request to port your number to another carrier and have not received an SMS from Public Mobile to confirm your request, please open our chatbot via this link. This will put you in touch with our moderator team who will be able to assist you.

Re: Transfer my number

Gunner123 — Mon, 08 Feb 2021 03:14:52 GMT

@Erfanrahbari wrote:
Hi everyone,

Can I transfer my number to other providers (like fizz)?

@Erfanrahbari yes you can,you just need to contact them and ask them to port your number when that is done your public account will close

Re: Transfer my number

computergeek541 — Mon, 08 Feb 2021 03:17:04 GMT

@Erfanrahbari wrote:
Hi everyone,

Can I transfer my number to other providers (like fizz)?

The question isn't really if you can transfer a number from a specific carrier, but if you can transfer a phone number from that city. If Telus Mobility/Public Mobile doesn't normally offer phone number for that same city, it can't be transferred here. However, the vast majority of phone numbers accross Canada can be transferred to Public Mobile.

Re: Transfer my number

kselmak — Mon, 08 Feb 2021 04:14:12 GMT

If they provider service in your area code and exchange, then yes.

Beware, once you transfer your number you lose your account and any rewards credits and add-ons you may have will be purged with your account

Re: Transfer my number

TheGx — Mon, 08 Feb 2021 05:16:50 GMT

@Erfanrahbari :Now that this thread you've created has been answered that you can indeed transfer your number, you should mark this thread as solved by choosing one of the above posts as your accepted solution - do so by clicking on the accepted solution button above the post that helped most, this will help others in the future who might be wondering if they can transfer their number too.