topic Re: Customizing the plan in Get Support

Customizing the plan

Erfanrahbari — Wed, 05 Jan 2022 22:12:10 GMT

Hi,

How can I customize my plan? Is it possible?

Re: Customizing the plan

esjliv — Mon, 08 Feb 2021 02:39:48 GMT

You can change your plan to any inmarket plan that is currently available for your province you are signed up for: https://publicmobile.ca/en/on/plans

EDIT: also, super easy to change up plans whenever the need to down/upgrade as needed.

Re: Customizing the plan

JK8 — Mon, 08 Feb 2021 02:01:30 GMT

@Erfanrahbari wrote:
Hi,

How can I customize my plan? Is it possible?

You can only change to one of the current listed plans as well as buying add ons.

You can do all this in self service.

Re: Customizing the plan

dabr — Mon, 08 Feb 2021 02:02:23 GMT

@Erfanrahbari wrote:
Hi,

How can I customize my plan? Is it possible?

@Erfanrahbari No unfortunately that isn't possible. You can select one of the ready made plans with the features and price point that best fit your usage. Here is the available plans: https://www.publicmobile.ca/en/plans

You do, however, have the option to add further features like data/mins if you find yourself running out of those before your plan renews and resets everything. Add-ons don't expire and will keep rolling over until depleted.

Re: Customizing the plan

ShawnC13 — Mon, 08 Feb 2021 02:31:20 GMT

@Erfanrahbari wrote:
Hi,

How can I customize my plan? Is it possible?

@Erfanrahbari, unfortunately they took the build your own plan option away a couple of years ago now. The only options are those that are the pre-built (in Market plans) that PM is offering

Re: Customizing the plan

HALIMACS — Mon, 08 Feb 2021 03:07:44 GMT

Although the plans have fixed components, @Erfanrahbari , you have unlimited plan change capabilities.

If you know in advance if you'll need more or less minutes and/or data in upcoming months, you can change plans back and forth to match those needs.

Thing is, these plans are best managed on a 30-day cycle to mirror Public Mobile's billing cycles.

Besides buying add-ons when necessary, that is the closest to 'customisation' which can be attained.

Re: Customizing the plan

TheGx — Mon, 08 Feb 2021 05:23:20 GMT

@Erfanrahbari :Now that your question about customizing plans is answered, you should choose one of the replies to this thread you created as your accepted solution by clicking on the accepted solution button above one of the replies posted - doing so will mark this thread as solved and will help others in the future who might have questions about customizing plans too.