topic Re: texting issues in Get Support

texting issues

rga — Wed, 05 Jan 2022 22:11:58 GMT

I can send and receive texts when connected to wifi, but can't send or receive when not connected? Any suggestions?

thanks

Re: texting issues

Anonymous — Wed, 07 Oct 2020 21:26:29 GMT

@rga - What app are you using for texting?

Re: texting issues

Anonymous — Wed, 07 Oct 2020 21:27:54 GMT

@rga wrote:
I can send and receive texts when connected to wifi, but can't send or receive when not connected? Any suggestions?

thanks

Turn on the SMS setting in the iMessage app.

Re: texting issues

computergeek541 — Wed, 07 Oct 2020 21:28:00 GMT

@rga wrote:
I can send and receive texts when connected to wifi, but can't send or receive when not connected? Any suggestions?

thanks

Text messaging doesn't use Wi-Fi.

If you're using iMessage, the messages are actually being sent through the internet. If that's the case, go into your iPhone's settings and enable SMS.

Re: texting issues

geopublic — Wed, 07 Oct 2020 21:28:33 GMT

@rga wrote:
I can send and receive texts when connected to wifi, but can't send or receive when not connected? Any suggestions?

thanks

@rga Enable SMS and MMS within your iMessage.

Re: texting issues

Jb456 — Wed, 07 Oct 2020 21:31:34 GMT

@rga sounds like you have an iPhone.

Turn on SMS in your settings.

Re: texting issues

sam2020XL — Wed, 07 Oct 2020 21:35:00 GMT

Are you using an iPhone? Maybe you were sending an iMessage. After sending the message, press on the message and then click on “Send as Text Message”

Re: texting issues

gpixel — Wed, 07 Oct 2020 21:55:48 GMT

@rga you may have to re-register your phone number under your Apple ID

Sign out of every Apple service and device that uses your Apple ID, except the one you're using to change your Apple ID.
Go to Settings > [your name] > Name, Phone Numbers, Email.
Next to Reachable At, tap Edit > Delete.
Tap Continue and follow the instructions.
After you enter the mobile phone number that you want to use as your Apple ID, a verification code is sent to you at that number. Enter the verification code from the text into the fields provided.
Sign back in to all Apple services with your new Apple ID.

Re: texting issues

esjliv — Wed, 07 Oct 2020 23:51:14 GMT

Hello @rga ,

Are you an android user? If so, check to see in your messages app if your "Chat Feature" is turned on. If it is on, turn it OFF.

On your device, open Messages .
At the top right, tap More Settings.
Tap Chat features.
Toggle "Enable chat features" on or off.

The android users your are sending messages to should have it OFF as well.

Re: texting issues

rga — Thu, 08 Oct 2020 10:33:13 GMT

Thanks everyone for the suggestions. Being that it is my first phone...not too familiar with all the tricks.

I'm sure it will work now.