topic Re: Limit to US roaming data add-ons in Get Support

Limit to US roaming data add-ons

Muskokarob — Tue, 04 Jan 2022 18:38:12 GMT

I am currently in the US and I have already purchased a couple data add ons. I want to make sure I don't lose data while here but I don't see that as an option on the data add ons page. Is there a limit to the amount of roaming data that can be purchased? Thanks!

Re: Limit to US roaming data add-ons

Chaos_Scorpio — Tue, 04 Apr 2017 19:15:39 GMT

What exactly did you buy?

The data options are:

U.S. Data Only for 10 days.

250MB for $10, 500MB for $15 1GB for $20

Once the data is used up the service stops. You would then need to buy more if you exceed the limit you bought for

Re: Limit to US roaming data add-ons

srlawren — Tue, 04 Apr 2017 20:08:24 GMT

@Muskokarob I don't believe you can buy another of the same add-on until the 10 days are up, unfortunately.

Re: Limit to US roaming data add-ons

Samianauman — Tue, 04 Apr 2017 20:59:48 GMT

I think he said couple probably he meant to say he bought a data add on and u.s calling roaming add on correct me if I am wrong

Re: Limit to US roaming data add-ons

Muskokarob — Tue, 04 Apr 2017 21:19:56 GMT

I added us talk text and data and then two additional data add ons. Thanks for the answer!

Re: Limit to US roaming data add-ons

Muskokarob — Tue, 04 Apr 2017 21:20:35 GMT

Okay. I thought that might be the case. Thanks!

Re: Limit to US roaming data add-ons

Muskokarob — Tue, 04 Apr 2017 21:22:02 GMT

I bought the 1 GB at the start of the trip and then the 500 MB. But now I don't see an option to purchase any us data package

Re: Limit to US roaming data add-ons

Samianauman — Tue, 04 Apr 2017 21:26:18 GMT

It's a 2 step method check your balance whatever add on u add if you see that much fund added to your account on available credit then you have to add add on again I think
First money goes to your available credit then u add add on again check and update us thx