topic setting up account in Get Support

setting up account

0501 — Wed, 05 Jan 2022 22:11:11 GMT

cannot remember my 4 digit code...can you help me re-set?

Re: setting up account

JK8 — Sat, 06 Feb 2021 18:54:02 GMT

@0501 wrote:
cannot remember my 4 digit code...can you help me re-set?

Contact a Moderator (Public Mobile representative) for assistance.

You can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

Re: setting up account

computergeek541 — Sun, 07 Feb 2021 01:03:02 GMT

@0501 wrote:
cannot remember my 4 digit code...can you help me re-set?

This account PIN is sent to you by Public Mobile in a text message shortly after activation. If you're still using the same device, it might still be there if it was never deleted.

Re: setting up account

RosieR — Sun, 07 Feb 2021 01:36:20 GMT

@0501 wrote:
cannot remember my 4 digit code...can you help me re-set?

Hi @0501 how did you activate your sim card? If you activated in-store, your 4 digit code was sent to you by text. If you activated online, then you chose the 4 digit code. Think, what it could be? Since you just created your community account, you must have activated recently.

May we ask why you need your 4 digit code so soon?

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