topic Re: payment voucher not valid in Get Support

payment voucher not valid

nicole125 — Wed, 05 Jan 2022 22:10:58 GMT

Hi, I purchased a @$20 payment voucher from Canadian tire yesterday afternoon. This mourning while trying to add it to my account, the system keep saying it's not valid. I have been using this method to renew since becoming a customer a year and a half ago and it has never give me problem. I am really frustrated and would greatly appreciate if someone can help. TIA

Re: payment voucher not valid

JK8 — Sat, 06 Feb 2021 16:54:30 GMT

@nicole125 wrote:
Hi, I purchased a @$20 payment voucher from Canadian tire yesterday afternoon. This mourning while trying to add it to my account, the system keep saying it's not valid. I have been using this method to renew since becoming a customer a year and a half ago and it has never give me problem. I am really frustrated and would greatly appreciate if someone can help. TIA

Try adding it by dialing 611 from your phone. Some vouchers take a few hours to activate, but you said you had no problem before with the CT vouchers.

Re: payment voucher not valid

RosieR — Sat, 06 Feb 2021 17:00:50 GMT

oops too late

Re: payment voucher not valid

nicole125 — Sat, 06 Feb 2021 17:00:57 GMT

Thank you so much. It works. Greatly appreciate your help.