topic Re: Porting In in Get Support

Porting In

miksondong — Wed, 05 Jan 2022 22:08:25 GMT

Just need to port in my old Telus number if possible.

Re: Porting In

kb_mv — Wed, 03 Feb 2021 21:52:26 GMT

@miksondong wrote:
Just need to port in my old Telus number if possible.

@miksondong Contact a moderator for help with this.

How to Open a Ticket / Contact Moderators

1. Click Chat Bubble and type "Open Ticket"

2. Click "Contact PM Support"

3. Select "Account Specific Question"

4. Click "No, I Need A Human Now"

5. Select the link "Click Here To Submit A Ticket"

6. This opens a new window. Log in with Community Account NOT your self serve. Follow prompts.

Here is a link to a Public Mobile page on porting that may be useful:

https://www.publicmobile.ca/en/bc/get-help/articles/port-fraud-protection

Re: Porting In

miksondong — Wed, 03 Feb 2021 21:56:28 GMT

Thanks!

Re: Porting In

HALIMACS — Wed, 03 Feb 2021 21:57:16 GMT

@miksondong :

Transferring A Number From TELUS Or Koodo

If you wish to transfer an existing number from TELUS or Koodo (including formerly PC Mobile), you will need to first complete your activation with a new number, then reach out to our Moderator team here in order to transfer your existing number to Public Mobile.