topic Re: Track the SIM Order in Get Support

Track the SIM Order

mriduldeshnas — Wed, 05 Jan 2022 22:07:11 GMT

I have order the Sim Card on Jan 30, 2021.

How to track the order?

Re: Track the SIM Order

esjliv — Tue, 02 Feb 2021 11:35:05 GMT

Normally, you cannot track it as most SIM cards to regular Canada Post mail. Expect 2-3 week delivery these days (depending on your location and where the SIM is being shipped from). Hopefully, it is sooner though, as that can also happen as well! 🙂

If this was ordered through Public Mobile and it becomes after the 2-week period, and you still have not received it you can contact the PM Moderators to inquire.

To contact the Public Mobile Moderator_Team, there are two ways to reach them:

1 - Click the bubble comment circle on the bottom right hand side of your screen, or use this link to: Get Help With SIMon the Public Mobile chatbot

2 - Use this link to:

Private Message to Public Mobile Moderators (PM Customer Service Representatives)

Re: Track the SIM Order

HALIMACS — Tue, 02 Feb 2021 12:26:41 GMT

@mriduldeshnas wrote:
I have order the Sim Card on Jan 30, 2021.
How to track the order?

Here's a recent thread by Public Mobile dedicated to delivery expectations.

Courier Delays - Community (publicmobile.ca)

Re: Track the SIM Order

TheGx — Tue, 02 Feb 2021 20:45:39 GMT

@mriduldeshnas :Since the above posted replies to your question have provided the answer to your question, you should choose one of those posted replies as the accepted solution to your thread you created, do this by clicking on the accepted solution button above the post that helped you most.