topic moderator in Get Support

Moderateur svp

Paltrow — Wed, 05 Jan 2022 22:06:52 GMT

Moderateur svp

moderator

Paltrow — Mon, 01 Feb 2021 22:30:18 GMT

moderator please

Re: Moderateur svp

dabr — Mon, 01 Feb 2021 22:31:20 GMT

@Paltrow wrote:
Moderateur svp

@Paltrow If you need to contact moderators click the chatbot bubble bottom right of screen or send a private message to Moderator_Team here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Perhaps you can explain your issue and someone here might be able to offer suggestions or advice before moderators reply as that can take several hours or day or two.

Re: moderator

kb_mv — Mon, 01 Feb 2021 22:32:38 GMT

@Paltrow wrote:
moderator please

@Paltrow If you don't want to post what the issue is here contact a moderator. See below.They do not contact you.

How to Open a Ticket / Contact Moderators

1. Click Chat Bubble and type "Open Ticket"

2. Click "Contact PM Support"

3. Select "Account Specific Question"

4. Click "No, I Need A Human Now"

5. Select the link "Click Here To Submit A Ticket"

6. This opens a new window. Log in with Community Account NOT your self serve. Follow prompts.

Re: moderator

RosieR — Mon, 01 Feb 2021 22:39:40 GMT

Hi @Paltrow in addition to what @kb_mv suggested above, you may also send a private message to the Moderator_Team here. You have to be logged in to your Community account for the link to work.

It may take up to 48 hrs (more or less) to receive a reply from the moderators. Keep an eye on the envelope icon on top right for a number to pop up. That would be the moderator’s reply.

I hope this helps

RosieR

Re: moderator

TheGx — Mon, 01 Feb 2021 22:44:03 GMT

@Paltrow :When you got ahold of a moderator, don't forget to choose one of the above posts you like best as the accepted solution for your original post, to do this go to their reply post you like best and click the three dots in the top right corner of their post and choose accept as solution.

Re: Moderateur svp

TheGx — Mon, 01 Feb 2021 22:47:09 GMT

If the above reply posted helped you find a moderator, you should choose it as the accepted solution to your posted thread, do this by click the three dots in the top right corner of the above post and click accept as solution.

Re: Moderateur svp

dabr — Mon, 01 Feb 2021 22:47:15 GMT

@Dunkman or @computergeek541 or other Oracles...please merge OP's threads. Thanks.

Re: moderator

HALIMACS — Mon, 01 Feb 2021 23:51:34 GMT

Hi @TheGx

I believe choosing an accepted solution is as easy as tapping on "Accept as Solution" button on bottom of the post the OP likes best.

That button is only visible to the person who initiated to thread.