topic Getting a ticket in Get Support

Getting a ticket

hmberls — Wed, 05 Jan 2022 22:06:00 GMT

After becoming a community member how do I get a ticket to transfer my phone number?

Re: Getting a ticket

JK8 — Sun, 31 Jan 2021 19:43:14 GMT

@hmberls wrote:
After becoming a community member how do I get a ticket to transfer my phone number?

Are you currently a PM customer? Where are you porting your number from? If you are a customer already you can do this in self service.

Here is a HDI.

https://productioncommunity.publicmobile.ca/t5/Announcements/Transferring-or-Changing-your-Phone-Number/m-p/643946

Re: Getting a ticket

TheGx — Sun, 31 Jan 2021 19:47:15 GMT

@hmberls :If you want to transfer your phone number to Public Mobile you have to buy a Public Mobile SIM card and Public Mobile top up voucher then use the activate option on this web site and follow the instructions there.