Need help lost password

trocdau — Wed, 05 Jan 2022 22:05:49 GMT

Please help, I've forgot my password and only have email I've tried to recover with my email but i also forgot my gmail password what can i do thank you

Re: Need help lost password

Dunkman — Sun, 31 Jan 2021 16:20:04 GMT

@trocdau

You should be able to reset your gmail account password.

https://support.google.com/accounts/answer/7682439?hl=en

Then try to reset password;

https://selfserve.publicmobile.ca/forgot-password/

(Check your junk folder)

If not working, you will need to contact moderator.

To contact moderator via 2 methods:

Ticketing system - faster response time

Click on the blue chat bubble icon on the right lower corner of website to start ticketing process to contact moderator. Type: Contact moderator. Follow the prompts to submit ticket.

2 Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Expect few hours to 1-2 day wait though.

You could do some basic self service functions by dealing 611 on your phone:

https://productioncommunity.publicmobile.ca/t5/Self-Serve/611-IVR-Menu-System/m-p/289352

You will need to know your PIN for some functions

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Need help lost password

Re: Need help lost password