https://productioncommunity.publicmobile.ca/t5/Get-Support/Self-Serve/m-p/145117#M43116 System error contact mod by private msg should look after Thu, 30 Mar 2017 02:14:50 GMT Samianauman 2017-03-30T02:14:50Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Self-Serve/m-p/145087#M43114 Received my public mobile SIM card today. Went to go activate it, entered in all my details, etc, but it failed on the final page with an obscure error. Now I can neither log into self serve (although I did get an email saying my account was created), nor can I try activating again (Invalid SIM). I had set up a 90 day plan with talk, text and data but none of this is working. What can I do since I can't log in to my self serve to see what's wrong? Tue, 04 Jan 2022 18:37:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Self-Serve/m-p/145087#M43114 akuehl19 2022-01-04T18:37:29Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Self-Serve/m-p/145091#M43115 This happened to me a few months ago. It's sitting in limbo and must be manually activated. If you send your SIM card number in full (starting with 8912230000...) and your phone number in a private message to <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/10779">@Mary_M</a> (one of the moderators) she should be able to help you out.<BR /><BR /> Thu, 30 Mar 2017 00:05:01 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Self-Serve/m-p/145091#M43115 thapager 2017-03-30T00:05:01Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Self-Serve/m-p/145117#M43116 System error contact mod by private msg should look after Thu, 30 Mar 2017 02:14:50 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Self-Serve/m-p/145117#M43116 Samianauman 2017-03-30T02:14:50Z