topic Re: Port freedom to pm in Get Support

Port freedom to pm

davinderkaur — Wed, 05 Jan 2022 22:04:48 GMT

Hey i want to port freedom number to pm. How will it work.???

Thank you.

Re: Port freedom to pm

esjliv — Sat, 30 Jan 2021 20:31:15 GMT

Hi @davinderkaur ,

Edit, firstly, you will need to obtain a Public Mobile SIM card.

You can port your number during the Public Mobile SIM activation process.

Activation link here: https://activate.publicmobile.ca/

Helpful porting info. here: https://www.publicmobile.ca/en/bc/get-help/articles/port-fraud-protection

Re: Port freedom to pm

Triguy — Sat, 30 Jan 2021 19:25:57 GMT

You need to keep your Freedom account active during the porting process. Once the port is completed then your Freedom account will be closed.

Here is more info about porting.

https://www.publicmobile.ca/en/on/get-help/articles/port-fraud-protection

Also there is a Lunar New Year promotion.

https://productioncommunity.publicmobile.ca/t5/Announcements/Lunar-New-Year-Offer/td-p/648251

Re: Port freedom to pm

HALIMACS — Sat, 30 Jan 2021 20:28:49 GMT

Hi @davinderkaur

This will depend ENTIRELY on whether you have already activated your Public Mobile SIM or not.

If you HAVEN'T, it's a simple process during the Public Mobile activation process. Make sure your Freedom account is active and you have your Freedom plan account number on hand (as you'll need that to ensure a smooth port to Public Mobile)

If you HAVE, and you're now wanting to port the Freedom number, to transfer your number after activation, go to your Self Serve Account:

Select the “Plans and Add ons” tab
Click on “Change Phone Number”
Then, you choose to transfer a wireless or wireline number from another provider.

You will need to provide the same information as requested during the activation process above.

Your previous service provider may also send an SMS text to validate the transfer, so ensure your old SIM card is still in your device so you can receive and respond to this message. Please do not replace your old SIM card with your Public SIM until the number has been successfully transferred.

Re: Port freedom to pm

MoreYummy — Sun, 31 Jan 2021 03:07:36 GMT

sometimes activate your new PM plan and make sure it works then port in later is better ways.