topic Re: Email in Get Support

Email

Lawrence291 — Wed, 05 Jan 2022 22:03:56 GMT

I do not have an active email on my account. How do I add an email?

Re: Email

Luddite — Fri, 29 Jan 2021 21:23:36 GMT

If you activated online a self serve account is automatically created.

If activated at a shop then you must create it yourself here: https://selfserve.publicmobile.ca/self-registration/

Full details can be found in this article:

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Community-and-Self-Serve-Accounts/ta-p/251473

Re: Email

JK8 — Fri, 29 Jan 2021 21:24:10 GMT

@Lawrence291 wrote:
I do not have an active email on my account. How do I add an email?

Can you give us more details? Are you currently a Public Mobile customer? You need an active email account to activate your account at PM. This email will be your username in self service.