topic Christmas Data Add On Missing in Get Support

Christmas Data Add On Missing

rosieclown — Wed, 05 Jan 2022 22:03:49 GMT

I added the christmas data add on but don't see it in my account...was this a one time thing?

Re: Christmas Data Add On Missing

Triguy — Fri, 29 Jan 2021 18:43:49 GMT

It was a one time add-on. If it no longer appears under your data and add-ons then it means it has been used up.

Re: Christmas Data Add On Missing

dabr — Fri, 29 Jan 2021 18:46:37 GMT

@rosieclown wrote:
I added the christmas data add on but don't see it in my account...was this a one time thing?

@rosieclown If you're referring to PM's holiday gifts of 2GB data + 500 int. mins, then yes it's an one time add-on gift. If you don't see it now then you must have used up the data and will now need to purchase another add-on data of 1GB/$15.

Is the gifted data line missing in your overview page under My Data/Add-ons?

Re: Christmas Data Add On Missing

rosieclown — Fri, 29 Jan 2021 19:08:36 GMT

Thank you!

Re: Christmas Data Add On Missing

rosieclown — Fri, 29 Jan 2021 19:10:37 GMT

Thank you

Re: Christmas Data Add On Missing

dabr — Fri, 29 Jan 2021 19:18:16 GMT

@rosieclown wrote:
Thank you!

@rosieclown What plan are you on? It might be more beneficial for you to change to a plan with more data rather than paying $15/1GB if you're needing more data each cycle than what your current plan offers.

Re: Christmas Data Add On Missing

ANITAW — Thu, 09 Dec 2021 19:46:41 GMT

Did you get text massage from public Mobil. Say yes and it will add on your account